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Wide World BMW

(1,245 reviews)
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

(1,245 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wide World BMW from DealerRater.

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Absolutely fantastic experience! Family type feeling and...

Absolutely fantastic experience! Family type feeling and they are about doing things right and making it work for there Customer! Sales and Financial department were excellent!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

If you are in the market for a BMW Alan Himmelfarb at...

If you are in the market for a BMW Alan Himmelfarb at Wide World is the first and only person you should speak with, he goes above and beyond for his customers and delivers a terrific car buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Steve Karasek is always a pleasure to work with. Fast and...

Steve Karasek is always a pleasure to work with. Fast and courteous service with the professionalism you’d expect from a premier dealer . Thank you for everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Amazing experience, it Is the absolute best way to buy...

Amazing experience, it Is the absolute best way to buy your car, great interaction with allen he is helping we all the way to get the car, I would recommend them to any one to buy this car .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The service manager is a liar and he brought the cops to...

The service manager is a liar and he brought the cops to my house Thanksgiving eve . Demanding the keys for a loaner and the dealership had my car. It was only three days I had the car for.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent Dealership and like to thank paulina my sales...

Excellent Dealership and like to thank paulina my sales rep who is awesome in my entire deal and been so helpful, responsive after the purchase as well😊

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great dealership to do business with. Alan Himmelfarb...

Great dealership to do business with. Alan Himmelfarb was top notch - upfront, honest, and responsive. Menah in the finance department was great as well. Will buy all of my future BMWs with these folks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very happy with the salesman (Alan Himmelfarb). He was...

Very happy with the salesman (Alan Himmelfarb). He was easy to deal with, answering all our questions and never rushed us. Definitely would use Alan for our next purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

We have leased BMW's from this dealership for more than...

We have leased BMW's from this dealership for more than 12 years. From beginning to end we have found our salesman, Alan Himmelfarb, to be friendly, very knowledgeable, professional, and committed to helping us find the perfect BMW for us. Alan continually sent us updates on the progress of our car's production and on its projected delivery date to the dealership, which we really appreciated. He went above and beyond to make us happy. I would be remiss if I didn't mention Brian Sorce, the General Manager, who always greeted us with a friendly welcome as we entered the dealership. Nice to know we are valued clients. I would also like to give kudos to Fernando in the Detail Department. He made sure our new car was absolutely spotless right down to the sheen on our tires! We highly recommend this dealership to anyone looking for a great deal and perfect experience leasing or buying a BMW.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Denise P

Karl Rodriguez was our sales consultant. He worked with my husband to find the perfect SUV for him to gift me. He was courteous, knowledgeable, friendly and professional. We would recommend this dealership to friends and family.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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