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Wide World BMW

(1,245 reviews)
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

(1,245 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wide World BMW from DealerRater.

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Great experience at Wide World BMW in Spring Valley

I bought a new (2,600 miles) 2019 BMW 3 series from Jimmy Abuali. The car I acquired was only used at the dealership, it was never registered. I got a good price with minimal negotiation. After the fact, in looking back, I probably could have gotten the car for $1,000 less, but in the end I got more than 20% off the car's MSRP. The finance rate for good credit is pretty good at 2.49%. Jimmy Abuali at Wide World BMW was very friendly and he knows what he's doing. I bought the car the same day I came in. Very efficient and easy process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Efficent and upfront.. great experience!

He made the process fantastic, went above and beyond to take care of me. If you need a car make sure to ask for Karl!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Accommodating

Ed and Ricky were very helpful and knowledgeable through out my entire leasing experience. They were pleasant to work with and accommodated all of my needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Attentive

Alan Himmelfarb was more than happy to put me at ease with the stress of buying a car, he aided me in the decision making, providing essential information detailing both the car and financial data necessary in completing the deal. Could not have asked for more!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

BMW X3

From the salesperson to the manager, they are very patient and knowledgeable for the first time buyer of BMW. It was a wonderful experience and definitely recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent Customer Service and Care given by Karim

Karim was EXCEPTIONAL! He was wonderful from the first time we spoke until the moment he left us after driving our new BMW to upstate NY for us! He was kind, patient, detail oriented and just an absolutely wonderful person to do business with! This is our 4th BMW transaction and this was one was hands down THE BEST! Will only do future BMW deals with Karim in the future! We love our new BMW and we are thrilled with the entire purchasing experience! Thank you to Karim for spending all the time going over the paperwork and all of the features of our new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Exceptional sales experience with Karim!

Karim was one of the most professional, considerate, honest and down to earth sales professionals we have ever dealt with! This is our 4th BMW and this experience was hands down the best we've ever had. Karim drove the car to Upstate NY for us, spent time going over all of the paperwork and he spent so much time going over all the features of our new car! Not only was he exceptional with his attention to detail, he was an absolute joy to work with! Hands down the BEST sales professional that we've dealt with PERIOD. We love our new BMW and we will only return to Karim for our future BMW purchases or leases..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience with Alan!

I came in and was immediately greeted by a Matt who found me a sales representative within 5 minutes. I did not have an appointment and he ensured someone came to assist me. The staff is very attentive, in the 5 minutes I waited I was asked several times if someone was helping me. I was introduced to Alan Himmelfarb who is a Rockland native like myself! He was super patient and showed me every vehicle I inquired about. He gave his honest opinion and invited me on a test drive. Although the 3 series I took for a ride was not within my price range he worked with the finance supervisor to find me a car I was both happy with and could afford. I love my new 2019 X1, my family/friends think it’s a perfect fit for me. Rick, the finance advisor, was fantastic. I was a first time car insurance policy holder and he and Alan patiently helped me find an affordable insurance rate. My mother was super impressed and ended up changing her insurance to my company! She was very pleased with the service we received as well. Deandre went over my vehicles features with me and helped me configure the settings to my needs/wants. I honestly came in apprehensive and left beyond satisfied with my experience. I worked in sales for a few years and know how it can be but this was top notch service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My experience

Very friendly and helpful made sure to get us exactly what we were looking for. Took time to help us find the perfect car. I would definitely recommend this dealer to a friend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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My 3rd lease in this dealership

I've been going to this place for the past 6 years. Everyone is very nice accommodating including Alan and Maria. Ricky, the finance manager made it run smoothly to get my car the same day. Would highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.