Reviews
If you like waiting for three hours to get your oil...
If you like waiting for three hours to get your oil changed (after they tell you over phone that there is very little wait) to get charged a high place, then this is your place.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
I have driven all sorts of Hondas for the past 30 years....
I have driven all sorts of Hondas for the past 30 years. This dealership has serviced all of my cars since I moved to Houston over 25 years ago and Bill Walker has been my Service Advisor for the last 12 years. I keep going back to him because he never pressures me, tells me what has to be fixed now and what can wait for later and seems honest and fair. He is also very friendly. I frequently recommend him to my co-workers and family. My parents even bring their Accord to him when they are visting from another city that is over 200 miles away. They trust him that much to get their service from him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was refered to Albie by a coworker after the great deal...
I was refered to Albie by a coworker after the great deal that she managed to wrangle on a 2012 Accord special addition. We drove past Honda Katy. A few weeks ago we drove the Accord at Honda Katy but had to put up with the typical dealership experience. When we arrived at Spring Branch we found everyone to be polite and professional. Albie was laid back and highly respectful of our prefernces not to have anything pushed on us. Even when taken back to the business office only a slight amount of suggestion on warrenties and stuff was made. When I said No they did not push.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Upon hearing about the golden corral deal from our...
Upon hearing about the golden corral deal from our friend, jcgolding, we were absolutely decided to contact Jeff Mond of Spring Branch Honda. Jeff Mond was courteous and always intent in listening to what my wife and I wants for our Odyssey. He was never pushy, he allowed us to check the van by ourselves. It was love at first sight for our Odyssey, my little princess told us to buy the van right away (caution to all parents) never bring your kids when buying a van like an Odyssey :=). Eli Abad, the finance guy, sealed the deal, He was very professional and honest. I never felt intimidated nor push to make any decision during the process. Both guys deserves a great commendation for a job well done. Our experience was an epitome of great car buying. Jeff and Eli made it possible. We were extremely happy with our Odyssey I should also mention that Abner, the sale manager, is a great asset to SB Honda. He did his best :=) More power to Spring Branch Honda. Many thanks to my good friends, jcgolding and jontoy, for showing up at the dealership and for showing us the way to the best Honda Dealer in Town. M. Temporal
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jeff was an amazing salesman and very informative. The...
Jeff was an amazing salesman and very informative. The price of the car was very reasonable and the dealership provided the needed repairs to the vehicle. The customer service was great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I just had an accident and needed a car ASAP. I did...
I just had an accident and needed a car ASAP. I did extensive price research before I went to Spring Branch to test drive an Accord. I was ready to play hard ball and haggle for the price I had in mind. But all of that was not necessary because Albie was able to get me a great deal without any haggling. Scott was able to get me a good interest rate even though I have less than stellar credit. Thank you Albie and Scott.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
After leaving a Nissan dealer in Cypress, TX where the...
After leaving a Nissan dealer in Cypress, TX where the old "bait and switch" stuff was attempted, I went to see Albie at Spring Branch Honda. My wife and I have bought several Honda cars from Albie over the years. I bought a Honda truck and the deal was straight forward and without the slightest questionable practice. Albie is dependable and highly recommended.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My reason for contact as been service. I love my Honda...
My reason for contact as been service. I love my Honda "Fit Sport" Automobile. This is my second such vehicle. Each one of my contacts regarding my Honda with Mr. Moore, as the representative of your dealership, for service and related inquries has been most successful and enjoyable. Mr. Moore has provided stellar (5 out of 5) customer service to me and has gone above and beyond the call of duty in helping me. In summary, I reiterate the tone and content of previous reviews of Mr. Moore. Thank you for this opportunity to express my opinion.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a good experience last year when I bought a 2011...
I had a good experience last year when I bought a 2011 CRV from Spring Branch but when the 2012 CRV's came out, I'd wished I would have waited another year. I had the 2011 serviced (oil change and Product Update) on a Wednesday morning. when i got in my car there was a tag regarding and "Exchange" deal Honda had going on. When Albie called to inquire about my service experience we started talking about the Excange deal going on. I went back to dealership that same day and met with Albie. He is one of the NICEST car salesmen I've ever met. He made me feel comfortable with the "Exchange" program and I drove out with a new 2012 CRV with all the extras I wanted. Albie, is very knowledgable about my new car and even helped me connect the Bluetooth feature with my IPone. I love Spring Branch Honda.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jeff Mond, most knowledgeable, friendly, laid back,...
Jeff Mond, most knowledgeable, friendly, laid back, patient, thorough person I have ever worked with. I totally trust Jeff. The best salesperson in every way. The prices and service are beyond compare. I gave him my 4 choices, he gave me all of the detailed differences. Totally honest and clear and accomadating. Awesome.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
