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Key Chrysler Jeep Dodge RAM of Newcastle

(604 reviews)
Visit Key Chrysler Jeep Dodge RAM of Newcastle
Sales hours: 9:00am to 5:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:00am–5:00pm 9:00am–5:00pm
Tuesday 9:00am–5:00pm 9:00am–5:00pm
Wednesday 9:00am–5:00pm 9:00am–5:00pm
Thursday 9:00am–5:00pm 9:00am–5:00pm
Friday 9:00am–5:00pm 9:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2023 state dealer award
View 3 awards
2023 state dealer award 2023 state dealer award
2023 consumer dealer award

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New (888) 318-6726 (888) 318-6726
Used (888) 294-8985 (888) 294-8985
Service (888) 309-2282 (888) 309-2282

Inventory

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About our dealership

This seller has been on Cars.com since January 2022.
Here at Key Chrysler Dodge Jeep Ram of Newcastle it is our mission to be the automotive home of drivers in the Newcastle ME area. We provide a vast selection of new and used vehicles exceptional car care and customer service with a smile!
Speaking of new Dodge Jeep Chrysler Ram models you have your pick of our showroom. Our local dealership keeps a great stock of used cars trucks and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot you won't find a reason to visit any other dealership in Newcastle.
Best Prices Best Service! The difference is Key

Service center

Phone number (888) 309-2282

Service hours

Monday
9:00am–5:00pm
Tuesday
9:00am–5:00pm
Wednesday
9:00am–5:00pm
Thursday
9:00am–5:00pm
Friday
9:00am–5:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(604 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Key Chrysler Jeep Dodge RAM of Newcastle from DealerRater.

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They need to get there xxxx together!

They need to get there xxxx together! Service manager with his feet up on the counter laid back in his chair when I showed up. Brought my truck in for a exust problem

They need to get there xxxx together!

They need to get there xxxx together! Service manager with his feet up on the counter laid back in his chair when I showed up. Brought my truck in for a exust problem

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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The crew at Newcastle Dodge is great to work with always

The crew at Newcastle Dodge is great to work with always replying back to me. When I have questions. I would do business there all the time like I do now.

The crew at Newcastle Dodge is great to work with always

The crew at Newcastle Dodge is great to work with always replying back to me. When I have questions. I would do business there all the time like I do now.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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The entire process was quick and painless.

The entire process was quick and painless. Honestly, it took longer to switch insurance than it did to complete the purchase. The Mikes were amazing. Very upfront and working with them was amazing.

The entire process was quick and painless.

The entire process was quick and painless. Honestly, it took longer to switch insurance than it did to complete the purchase. The Mikes were amazing. Very upfront and working with them was amazing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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They made the process simple with no haggling.

They made the process simple with no haggling. Very professional sales staff and service got my very ready quickly.

They made the process simple with no haggling.

They made the process simple with no haggling. Very professional sales staff and service got my very ready quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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The crew at Newcastle really hooks us up with excellent

The crew at Newcastle really hooks us up with excellent service on our 2 Ram trucks! Highly recommended…

The crew at Newcastle really hooks us up with excellent

The crew at Newcastle really hooks us up with excellent service on our 2 Ram trucks! Highly recommended…

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Service was good It was routine oil change and tire

Service was good It was routine oil change and tire rotation. Thought it was a little pricey compared to prior times but way of the world I guess. Also not sure if tire pressures were checked as they weren't all the same and under spec. Three were 36 lbs and one was 35. Spec is 37.

Service was good It was routine oil change and tire

Service was good It was routine oil change and tire rotation. Thought it was a little pricey compared to prior times but way of the world I guess. Also not sure if tire pressures were checked as they weren't all the same and under spec. Three were 36 lbs and one was 35. Spec is 37.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Good dealership good people I tried to take care of

Good dealership good people I tried to take care of everything that I needed to take care of

Good dealership good people I tried to take care of

Good dealership good people I tried to take care of everything that I needed to take care of

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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service was efficient but had asked for my windshield

service was efficient but had asked for my windshield washer fluid to be filled but it was not done

service was efficient but had asked for my windshield

service was efficient but had asked for my windshield washer fluid to be filled but it was not done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Great service.

Great service. Greeted promptly for my appointment. Oil changed, tires rotated and safety recall cleared.

Great service.

Great service. Greeted promptly for my appointment. Oil changed, tires rotated and safety recall cleared.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Pleased with the front desk service and professional

Pleased with the front desk service and professional mechanic that worked on my vehicle as well as the proactive communication

Pleased with the front desk service and professional

Pleased with the front desk service and professional mechanic that worked on my vehicle as well as the proactive communication

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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