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Mastrovito Hyundai

(2,257 reviews)
Visit Mastrovito Hyundai
Sales hours: 9:00am to 6:30pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:30pm 7:00am–5:00pm
Tuesday 9:00am–6:30pm 7:00am–5:00pm
Wednesday 9:00am–6:30pm 7:00am–5:00pm
Thursday 9:00am–6:30pm 7:00am–5:00pm
Friday 9:00am–5:00pm 7:00am–5:00pm
Saturday 8:30am–4:30pm 8:30am–4:30pm
Sunday Closed Closed
2025 state dealer award
View 6 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (315) 272-4479 (315) 272-4479
Used (315) 272-4547 (315) 272-4547
Service (315) 580-3933 (315) 580-3933

Reviews

(2,257 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mastrovito Hyundai from DealerRater.

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Easiest and fastest car buying experience I have ever

Easiest and fastest car buying experience I have ever had. I highly recommend the Mastrovito Hyundai team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thanks for being a part of the Mastrovito Hyundai family and hope to see you again in the future! #makeyourmovetomastrovito

He was very kind, helpful and great customer service.

He was very kind, helpful and great customer service. I was very pleased with Luke

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thanks for being a part of the Mastrovito Hyundai family and hope to see you again in the future! #makeyourmovetomastrovito

Tony made my trade in and getting a Cross trek so easy.

Tony made my trade in and getting a Cross trek so easy. I got many texts from Mastrovito managers that they wanted my low milage Elantra. With this years snow, I finally took advantage. Whoever gets my trade in, enjoy the 43-45 mpg. I'll miss that, but happy for the trade to an all-wheel drive vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thanks for being a part of the Mastrovito Hyundai family and hope to see you again in the future! #makeyourmovetomastrovito

Friendly, professional, accommodating,.

Friendly, professional, accommodating,. The staff is quite helpful and does all that is asked of them. The dealership is clean, and welcoming. The service department is also really helpful and does great work. I recommend this dealership to any of my friends looking for a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thanks for being a part of the Mastrovito Hyundai family and hope to see you again in the future! #makeyourmovetomastrovito

They made getting my maintenance work completed easy.

They made getting my maintenance work completed easy. By giving me a ride to and from my appointment the service didn’t interfere that much with my daily routine. Which in the past at other dealers getting maintenance on my vehicle was a nuisance and i would put it off as long as i could. Again staff Hans Renee and the driver to and from my appointments all made me feel welcomed and comfortable. Definitely recommending this dealer to all my friends. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thanks for being a part of the Mastrovito Hyundai family and hope to see you again in the future! #makeyourmovetomastrovito

Extremely satisfied with the professional sales staff and

Extremely satisfied with the professional sales staff and buying experience. Mike Cardello was very knowledgeable about the features of the vehicle and in sync with our desires for vehicle features and options. He went out of his way to help us get the Hyundai app downloaded on our phones and explain how to use it. Great sales person! Financing experience was also very easy and "painless". No high pressure tactics to buy extras. On day of delivery Gabrielle provided a very detailed overview of all the vehicle features and ensured we we able to get our cell phones were properly synced up with the car and we understood how everything worked. Extremely helpful! Appreciated the owner, Frank Mastrovito, for stopping by to say hello and our first visit and circling back the day of delivery to say thank you. Best vehicle buying experience ever!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thanks for being a part of the Mastrovito Hyundai family and hope to see you again in the future! #makeyourmovetomastrovito

The service dept.

The service dept. Is always welcoming. They take the time to explain any costs that you may incur and also support it with photos. Luke as all service members maintained contact from start to finish including walking me to my car when finished

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thanks for being a part of the Mastrovito Hyundai family and hope to see you again in the future! #makeyourmovetomastrovito

Engine compartment was full of leaves and it looked as if

Engine compartment was full of leaves and it looked as if someone sprayed the engine with muddy water!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to speak with me regarding your concern. We look forward to seeing you in the spring. Please let reach out if you have any other questions or concerns. Gina

The dealership is clean and inviting.

The dealership is clean and inviting. Everyone is friendly and they all seem to like working there. They hope to earn your business and give you the best deal possible. The dealership IS ALWAYS doing something to help the support the local community. Frank is the real deal! This is our second vehicle from him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thanks for being a part of the Mastrovito Hyundai family and hope to see you again in the future! #makeyourmovetomastrovito

Renee was very pleasant, professional, and on schedule.

Renee was very pleasant, professional, and on schedule. She explained everything that would take place and went through what was found during the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thanks for being a part of the Mastrovito Hyundai family and hope to see you again in the future! #makeyourmovetomastrovito