Reviews
Good visit to end lease of 2022 ford explorer xlt.
Good visit to end lease of 2022 ford explorer xlt. To lease a new 2025 ford explorer
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Everett, Congratulations on your new lease. We look forward to seeing you again at Suburban Ford of Ferndale!
Mark was great and patient with our wild kiddos!
Mark was great and patient with our wild kiddos!! Gave us lots of options as well.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Nat, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Suburban Ford of Ferndale.
My sales man Matt was wonderful.
My sales man Matt was wonderful. Everything there was amazing. This was my second purchase from this dealership. Highly recommend and side note while we were waiting for a good price to come, we ate McDonald’s and had coffee lol. So I was VERY SATISFIED and they were very welcoming and patient as well.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We’re happy to hear that Matt provided such a great experience and helped you feel comfortable every step of the way. We really appreciate your business and recommendation. Always the best from all of us at Suburban Ford of Ferndale!
My experience with Suburban Ford has been great!
My experience with Suburban Ford has been great! Leon S. is the best overall and I would recommend him to anyone in the near future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Brit, we're thrilled to hear that Leon and our team made your experience so positive! Thank you for choosing Suburban Ford of Ferndale and for recommending our team. Safe travels ahead!
Excellent service at Suburban Ford, Carrie made the
Excellent service at Suburban Ford, Carrie made the process simple and made sure it went smoothly!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Sue, thank you for your review. We're glad to hear Carrie made your experience excellent at Suburban Ford of Ferndale. See you next time!
We were really happy with our purchase and our salesman
We were really happy with our purchase and our salesman Mark was awesome and we highly recommend him
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words about Mark at Suburban Ford of Ferndale. We look forward to serving you again soon!
Teresa was awesome.
Teresa was awesome. Had a great experience working with her to purchase my new vehicle.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Aaron, thank you for your shoutout to Teresa at Suburban Ford of Ferndale! We'll be sure to pass this along to her and hope you enjoy every mile in your new ride!
Excellent salesperson Entire process went well Only
Excellent salesperson Entire process went well Only complaint were additional built in fees Doc fee $280 Nitrogen tire fill. $199 Reconditioning fee. $359 Total. $838 Otherwise happy with my purchase
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We truly appreciate your business and feedback. Thank you for choosing Suburban Ford of Ferndale and for highlighting our great team.
Mark was a great representative!
Mark was a great representative! He listened to what I needed and I got what I wanted in the end. I appreciate the service and attentiveness the dealership provided.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This feedback means the world to us! Thank you, Sabrina, for choosing Suburban Ford of Ferndale and for sharing your support of Mark and the team.
Josh was awesome and I love the sales staff.
Josh was awesome and I love the sales staff. I've been here 3 times in the last ten years and I will definitely come back. I went from leasing my truck to buying it I'm sooo excited to own a F-150...sorry dad....he was a Chevy man lol
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's fantastic to hear that Josh and the sales staff at Suburban Ford of Ferndale made your experience memorable! We're delighted you're excited about owning an F-150, even if it means switching from Chevy. Thanks for choosing us again, and we look forward to seeing you in the future!