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Suburban Chrysler Dodge Jeep RAM of Troy

(2,080 reviews)
Visit Suburban Chrysler Dodge Jeep RAM of Troy
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 10:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award

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New (844) 338-8863 (844) 338-8863
Used (844) 338-8912 (844) 338-8912
Service (844) 338-9219 (844) 338-9219

Inventory

See all 545 vehicles from this dealership.

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About our dealership

This seller has been on Cars.com since April 2021.

Service center

Phone number (844) 338-9219

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(2,080 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Suburban Chrysler Dodge Jeep RAM of Troy from DealerRater.

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I had an incredible experience at Suburban Collection

I had an incredible experience at Suburban Collection Jeep thanks to Kyle Huber. From the moment I walked in, Kyle made the car-buying process smooth, stress-free, and even enjoyable. He was professional, knowledgeable, and communicative every step of the way. Kyle went above and beyond to make sure all the details were handled with care, and I truly felt like he had my best interest in mind throughout the entire process. It’s clear he genuinely cares about his customers and takes pride in delivering top-notch service. If you’re in the market for a vehicle, I can’t recommend Kyle Huber enough. He’s a standout in the industry and made what can be an overwhelming experience feel effortless. Suburban Collection Jeep is lucky to have him on their team!

I had an incredible experience at Suburban Collection

I had an incredible experience at Suburban Collection Jeep thanks to Kyle Huber. From the moment I walked in, Kyle made the car-buying process smooth, stress-free, and even enjoyable. He was professional, knowledgeable, and communicative every step of the way. Kyle went above and beyond to make sure all the details were handled with care, and I truly felt like he had my best interest in mind throughout the entire process. It’s clear he genuinely cares about his customers and takes pride in delivering top-notch service. If you’re in the market for a vehicle, I can’t recommend Kyle Huber enough. He’s a standout in the industry and made what can be an overwhelming experience feel effortless. Suburban Collection Jeep is lucky to have him on their team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your wonderful experience with Kyle at Suburban Chrysler Dodge Jeep Ram of Troy! We're delighted to hear that he made the car-buying process smooth and enjoyable. Our team takes pride in providing top-notch service, and it's great to know we hit the mark. Enjoy your new vehicle!

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Scott was the best sales person.

Scott was the best sales person. He was very knowledgeable. I am a very happy customer. I love my 2013 Town and Country with low miles. It also was loaded with extra stuff that I never had before. The price was fair. I walked out thinking I got the deal. Yes! I would return to this dealership again. Usually I don't write reviews. I wanted to give Scott a good review because he deserves it. He made this experience a happy one.

Scott was the best sales person.

Scott was the best sales person. He was very knowledgeable. I am a very happy customer. I love my 2013 Town and Country with low miles. It also was loaded with extra stuff that I never had before. The price was fair. I walked out thinking I got the deal. Yes! I would return to this dealership again. Usually I don't write reviews. I wanted to give Scott a good review because he deserves it. He made this experience a happy one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Scott and the team at Suburban Chrysler Dodge Jeep Ram of Troy! We're delighted to hear that you're enjoying your 2013 Town and Country, especially with all those extra features. It's wonderful knowing you felt confident about the deal, and we look forward to welcoming you back in the future!

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This was a great experience Todd in sales helped me order

This was a great experience Todd in sales helped me order the truck I wanted with the exact equipment. Process was smooth with Wes in the finance office presented me with all the different options and extra coverages and took the time to break down the details of each. I did enjoy that instead of the giant folder of paperwork everything is on a small credit card sized usb now.

This was a great experience Todd in sales helped me order

This was a great experience Todd in sales helped me order the truck I wanted with the exact equipment. Process was smooth with Wes in the finance office presented me with all the different options and extra coverages and took the time to break down the details of each. I did enjoy that instead of the giant folder of paperwork everything is on a small credit card sized usb now.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Mike, we're delighted to hear that Todd and Wes made your experience at Suburban Chrysler Dodge Jeep Ram of Troy a smooth one! It's great to know you appreciated the modern touch with the USB. Enjoy your new truck!

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He helped me find an amazing car, unfortunately I didn’t

He helped me find an amazing car, unfortunately I didn’t buy it, but his service was awesome.

He helped me find an amazing car, unfortunately I didn’t

He helped me find an amazing car, unfortunately I didn’t buy it, but his service was awesome.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We're here if there's anything you need down the road. Safe travels until next time!

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We have never bought a newer car before and we were

We have never bought a newer car before and we were nervous walking in for our appointment. Joshua helped us out so much and made the whole experience comfortable and easy! Answered all of our questions and has been sure to check up! We will be going back when ready for another vehicle! Thank you Joshua and Alan!

We have never bought a newer car before and we were

We have never bought a newer car before and we were nervous walking in for our appointment. Joshua helped us out so much and made the whole experience comfortable and easy! Answered all of our questions and has been sure to check up! We will be going back when ready for another vehicle! Thank you Joshua and Alan!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Christian and Kaila, we're delighted to hear that Joshua made your first car-buying experience a comfortable one at Suburban Chrysler Dodge Jeep Ram of Troy. It's great to know he answered all your questions and provided excellent service. We look forward to seeing you again when you're ready for another vehicle!

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Our experience with this dealership went rather smoothly

Our experience with this dealership went rather smoothly from beginning to end. I would definitely recommend this dealership as well as our salesman to others. Our questions were answered, any issue we found was taken care of immediately and they truly tried to help out with all of our needs while purchasing a car for our daughter.

Our experience with this dealership went rather smoothly

Our experience with this dealership went rather smoothly from beginning to end. I would definitely recommend this dealership as well as our salesman to others. Our questions were answered, any issue we found was taken care of immediately and they truly tried to help out with all of our needs while purchasing a car for our daughter.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that your experience at Suburban Chrysler Dodge Jeep Ram of Troy was smooth and accommodating. Thank you for recommending us and trusting our team with such an important purchase!

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Awesome experience, took the time to explain everything,

Awesome experience, took the time to explain everything, make it make sense, and offered up some really great and affordable options to protect our new family vehicle we can depend on for a long time coming! Thank you Wes, Lucille, Brendan and the behind the scenes team!

Awesome experience, took the time to explain everything,

Awesome experience, took the time to explain everything, make it make sense, and offered up some really great and affordable options to protect our new family vehicle we can depend on for a long time coming! Thank you Wes, Lucille, Brendan and the behind the scenes team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Wes, Lucille, Brendan, and the rest of our team at Suburban Chrysler Dodge Jeep Ram of Troy provided you with an awesome experience. It's great to know they took the time to explain everything clearly and offered valuable options for your new family vehicle. Thank you for choosing us!

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Excellent sales experience!

Excellent sales experience! Knowledgeable, friendly, and transparent. Was able to match a competitor's offer. I appreciated the honesty and professionalism. Highly recommend

Excellent sales experience!

Excellent sales experience! Knowledgeable, friendly, and transparent. Was able to match a competitor's offer. I appreciated the honesty and professionalism. Highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Fadi, we're delighted to hear about your excellent sales experience at Suburban Chrysler Dodge Jeep Ram of Troy! Thank you for recommending us and appreciating our team's efforts. Enjoy your new vehicle!

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This was my first experience at a Suburban dealership and

This was my first experience at a Suburban dealership and Reggie was great to work worth and made the process relatively painless! Alan, in finance went over all my purchase and warranty options and found what was best for me.

This was my first experience at a Suburban dealership and

This was my first experience at a Suburban dealership and Reggie was great to work worth and made the process relatively painless! Alan, in finance went over all my purchase and warranty options and found what was best for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi David, we're delighted to hear that Reggie and Alan made your first experience at Suburban Chrysler Dodge Jeep Ram of Troy a smooth one. Thank you for choosing us, and we hope you're enjoying your new vehicle!

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Chad - Thanks for working with me and my purchase of my

Chad - Thanks for working with me and my purchase of my new RAM! You were great helping resolving my concerns, thank you!

Chad - Thanks for working with me and my purchase of my

Chad - Thanks for working with me and my purchase of my new RAM! You were great helping resolving my concerns, thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi David, we're delighted to hear that Chad was able to assist you with your new RAM purchase at Suburban Chrysler Dodge Jeep Ram of Troy. Thank you for sharing your experience!

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