Suburban Chevrolet Cadillac of Ann Arbor

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to our General Manager, Mina Boles, at mboles@suburbancollection.com to directly reach a resolution.

You purchased this Silverado As-Is. A video was sent to you prior to purchasing this vehicle indicating that the check engine light was on. This was made fully aware to you prior to purchasing this vehicle and you agreed to do so. That being said, we still offered to assist you after the sale until you began to negatively review our dealership on multiple platforms. Your threatening demeanor to the staff is also something we can no longer tolerate.

Your dealership would not even give me my key fob.For my truck and I think, you know, this, that's why i'm giving you such a bad rating, and they would not do the simple repairs on the truck to cost less than a hundred dollars

So you are the manager, so will I even at least get my key fobs to my truck

When I got there to the dealership to check in the light was not on.So you only hear in half of the story should ask me in person or ask me directly.What happened also you guys are holding hottage my remote?My key fob to my truck is that customer service or is that poor or is that me and my demeanor as you say, aggression?Is towards your employee's which I never did.That's a lie

Give me my keys fobs. I never said anything out the way too your staff . Until I get my keys fobs I will give you guys bad ratings.

Hello Johny, We would like to be of service to you and would like to reach out to you via phone. Could you please give us your contact information at mbrown2@suburbancollection.com We will be sure to have someone reach out to you first thing Monday. Thanks, Mark Brown