Reviews
Worked with Ryan Ford on getting the new CT5 Picked up.
Worked with Ryan Ford on getting the new CT5 Picked up. ABOVE and BEYOND what was needed to be done. Showed the whole car; the features were explained and the upgrades and new additions to car. Made the paperwork simple and easy. In and out of there within 30 minutes with the car. Wouldn't go anywhere else for business again!
Worked with Ryan Ford on getting the new CT5 Picked up.
Worked with Ryan Ford on getting the new CT5 Picked up. ABOVE and BEYOND what was needed to be done. Showed the whole car; the features were explained and the upgrades and new additions to car. Made the paperwork simple and easy. In and out of there within 30 minutes with the car. Wouldn't go anywhere else for business again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Worked with Ryan on getting the new CT5 Picked up.
Worked with Ryan on getting the new CT5 Picked up. ABOVE and BEYOND what was needed to be done. Showed the whole car; the features were explained and the upgrades and new additions to car. Made the paperwork simple and easy. In and out of there within 30 minutes with the car. Wouldn't go anywhere else for business again!
Worked with Ryan on getting the new CT5 Picked up.
Worked with Ryan on getting the new CT5 Picked up. ABOVE and BEYOND what was needed to be done. Showed the whole car; the features were explained and the upgrades and new additions to car. Made the paperwork simple and easy. In and out of there within 30 minutes with the car. Wouldn't go anywhere else for business again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We have purchased an XT5 today.
We have purchased an XT5 today. Thank you Keith Perry for the patience and professional support. It was a great experience in and out.
We have purchased an XT5 today.
We have purchased an XT5 today. Thank you Keith Perry for the patience and professional support. It was a great experience in and out.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I only do business with Suburban for our vehicles.
I only do business with Suburban for our vehicles. Very helpful & professional to deal with
I only do business with Suburban for our vehicles.
I only do business with Suburban for our vehicles. Very helpful & professional to deal with
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
Mike Yezak is the best service advisor.
Mike Yezak is the best service advisor. He puts the customer first for sure. I will be back if needed.
Mike Yezak is the best service advisor.
Mike Yezak is the best service advisor. He puts the customer first for sure. I will be back if needed.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mike, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Cadillac of Troy! We look forward to your next visit! Take care!
Michael was absolutely fantastic to deal with.
Michael was absolutely fantastic to deal with. The dealership was approximately a 4 hour drive so Michael and his team did everything to make sure I was comfortable purchasing the vehicle without actually seeing it in person. When I arrived everything was ready and as discussed over the phone. I would highly recommend!
Michael was absolutely fantastic to deal with.
Michael was absolutely fantastic to deal with. The dealership was approximately a 4 hour drive so Michael and his team did everything to make sure I was comfortable purchasing the vehicle without actually seeing it in person. When I arrived everything was ready and as discussed over the phone. I would highly recommend!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nate, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
Ryan Ford went over everything about the vehicle.
Ryan Ford went over everything about the vehicle. He was very polite and very easy to work with. He made the entire process a breeze. Thank-you so much ! Love the car I got and it was so very clean inside and out.
Ryan Ford went over everything about the vehicle.
Ryan Ford went over everything about the vehicle. He was very polite and very easy to work with. He made the entire process a breeze. Thank-you so much ! Love the car I got and it was so very clean inside and out.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!
Great will recommend it to any GM car or Truck owner.
Great will recommend it to any GM car or Truck owner. Have been going to them for 10 years. Keep up the good work!!!!
Great will recommend it to any GM car or Truck owner.
Great will recommend it to any GM car or Truck owner. Have been going to them for 10 years. Keep up the good work!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!
Randy was exactly what I needed, He was kind, honest,
Randy was exactly what I needed, He was kind, honest, clear and very knowledgeable. He treated me like I was his mother and took the time and made sure I understood everything.. Most days, service people are the only people some of us seniors see besides doctors and to be treated with respect and kindness is what I grown accustom to at Surburban of Troy. Appointments are always available and service is quick. Thank you.
Randy was exactly what I needed, He was kind, honest,
Randy was exactly what I needed, He was kind, honest, clear and very knowledgeable. He treated me like I was his mother and took the time and made sure I understood everything.. Most days, service people are the only people some of us seniors see besides doctors and to be treated with respect and kindness is what I grown accustom to at Surburban of Troy. Appointments are always available and service is quick. Thank you.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Cadillac of Troy! We sincerely value your business and look forward to your next visit!
Easy to setup an appointment, the people in the service
Easy to setup an appointment, the people in the service department are knowledgeable and caring.
Easy to setup an appointment, the people in the service
Easy to setup an appointment, the people in the service department are knowledgeable and caring.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!