Reviews
Excellent customer service.
Excellent customer service. He answered all of my questions and paired me with a vehicle I love. I really enjoyed working with him.
Excellent customer service.
Excellent customer service. He answered all of my questions and paired me with a vehicle I love. I really enjoyed working with him.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience and found a vehicle you love. It’s always our goal to make the process smooth, informative, and enjoyable. We truly appreciate your support and hope to see you again soon!
Jorge took great of us.
Jorge took great of us. I had a damaged tire and wheel from a run in with a curb. Luckily I had insurance policies for this. Jorge called each company to check and double check my coverage. Unfortunately , the tire coverage had run out BUT I had lots of coverage for wheel restoration. He helped coordinate repairs to both along with a service to my car. In a few days my car was not only running smoothly but it looked brand new with ALL the wheels bright and shiny. I was thrilled and so happy with his professionalism to coordinate what needed to be done. A very big thanks to Jorge.and Jaguar.
Jorge took great of us.
Jorge took great of us. I had a damaged tire and wheel from a run in with a curb. Luckily I had insurance policies for this. Jorge called each company to check and double check my coverage. Unfortunately , the tire coverage had run out BUT I had lots of coverage for wheel restoration. He helped coordinate repairs to both along with a service to my car. In a few days my car was not only running smoothly but it looked brand new with ALL the wheels bright and shiny. I was thrilled and so happy with his professionalism to coordinate what needed to be done. A very big thanks to Jorge.and Jaguar.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your experience! We’re so glad Jorge was able to guide you through the process and ensure everything was handled with care and professionalism. His attention to detail and dedication to our guests truly make a difference. We’re thrilled to hear your car is looking and running like new again—thank you for trusting Jaguar Land Rover Santa Monica!
Ali was a Great salesman, Cam the encore person was great
Ali was a Great salesman, Cam the encore person was great and the price was competetive. Loverly experience.
Ali was a Great salesman, Cam the encore person was great
Ali was a Great salesman, Cam the encore person was great and the price was competetive. Loverly experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words! We’re so glad to hear that Ali and Cam made your experience a great one. It’s wonderful to know you felt well taken care of and got a competitive deal. We truly appreciate your support and hope you enjoy every moment with your new vehicle!
Kenny went above and beyond to ensure we felt comfortable
Kenny went above and beyond to ensure we felt comfortable with the purchase of our new Range Rover. His relaxed, pressure-free approach was exactly what we needed. We discussed our needs and concerns, which he immediately addressed. We couldn't be happier with the service we received from him. Thank you, Kenny!
Kenny went above and beyond to ensure we felt comfortable
Kenny went above and beyond to ensure we felt comfortable with the purchase of our new Range Rover. His relaxed, pressure-free approach was exactly what we needed. We discussed our needs and concerns, which he immediately addressed. We couldn't be happier with the service we received from him. Thank you, Kenny!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the amazing feedback! We're so glad to hear that Kenny went above and beyond to make your Range Rover purchase a comfortable and pressure-free experience. His thoughtful, attentive approach is what we strive for with every customer. We’re thrilled you’re happy with the service and your new vehicle—thank you for choosing Jaguar Land Rover Santa Monica!
Worst experience dealing with Ara.
Worst experience dealing with Ara. Luckly Kenny was able to help us and work out a deal we felt comfortable with. I honestly don't think we would have bought a range rover if we had to work with Ara.
Worst experience dealing with Ara.
Worst experience dealing with Ara. Luckly Kenny was able to help us and work out a deal we felt comfortable with. I honestly don't think we would have bought a range rover if we had to work with Ara.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your honest feedback. We’re truly sorry to hear that your experience with us started off on the wrong foot. Providing a respectful, professional, and comfortable environment for all our guests is extremely important to us, and we regret that we fell short in your initial interaction. We’re very glad to hear that Kenny was able to step in and turn things around—he’s a valued part of our team, and we’re happy he helped you feel confident in your decision. We appreciate you giving us the opportunity to make things right, and we hope to provide an even better experience moving forward.
Not probably but absolutely the best car buying
Not probably but absolutely the best car buying experience I have ever had. Ara and the whole staff at Santa Monica Range Rover are the true meaning of excellence service they know how to treat the customer and know the needs and wants. We purchased a Range Rover Sport Plugin and it's amazing. From the demo to negotiation to late night delivery I call that TOP NOTCH SERVICE!!!! Thank you again and will HIGHLY recommend these guys here at Santa Monica Range Rover!
Not probably but absolutely the best car buying
Not probably but absolutely the best car buying experience I have ever had. Ara and the whole staff at Santa Monica Range Rover are the true meaning of excellence service they know how to treat the customer and know the needs and wants. We purchased a Range Rover Sport Plugin and it's amazing. From the demo to negotiation to late night delivery I call that TOP NOTCH SERVICE!!!! Thank you again and will HIGHLY recommend these guys here at Santa Monica Range Rover!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow — thank you for such an incredible review! We're honored to hear that your experience with Ara and the entire Jaguar Land Rover Santa Monica team was the best car-buying experience you’ve ever had. From demo to negotiation to late-night delivery, we’re thrilled we could provide top-notch service and help you find your amazing Range Rover Sport Plug-In. Your recommendation means the world to us, and we look forward to welcoming you back anytime!
worst service.
worst service. people are extremelly rude. Operator puts you on forever. I would never recommend taking your car to Santa Moncia Land Rover service.
worst service.
worst service. people are extremelly rude. Operator puts you on forever. I would never recommend taking your car to Santa Moncia Land Rover service.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mario was great (as always- very clear on what the
Mario was great (as always- very clear on what the repairs entailed, and perfectly set my expectations for the timeline; service couldn’t have been better.
Mario was great (as always- very clear on what the
Mario was great (as always- very clear on what the repairs entailed, and perfectly set my expectations for the timeline; service couldn’t have been better.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We're so happy to hear that Mario delivered yet another outstanding experience. His clear communication and ability to set expectations make all the difference, and we’re proud to have him on our team. We truly appreciate your continued trust in Jaguar Land Rover Santa Monica and look forward to your next visit!
Very accommodating, courteous and flexible when it came
Very accommodating, courteous and flexible when it came to working with us to get the best deal and car we wanted.
Very accommodating, courteous and flexible when it came
Very accommodating, courteous and flexible when it came to working with us to get the best deal and car we wanted.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We're so glad to hear that our team was accommodating, courteous, and flexible in helping you find the perfect vehicle and deal. Your satisfaction is our top priority, and we’re thrilled we could make the experience a great one. We appreciate you choosing Jaguar Land Rover Santa Monica and look forward to seeing you again!
Mario is amazing.
Mario is amazing. He makes sure i have a rental ready and only need to spend about 10 mins at the shop.
Mario is amazing.
Mario is amazing. He makes sure i have a rental ready and only need to spend about 10 mins at the shop.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We're so glad to hear that Mario continues to provide such a smooth and efficient service experience. Having your rental ready and keeping your visit quick is exactly the kind of care we strive for! We appreciate your loyalty and look forward to welcoming you back to Jaguar Land Rover Santa Monica. 🚗✨