Reviews
Service is always awful.
Service is always awful. No one wants to help. No one is available. Purchased every maintenance package there is cant help for more than an express oil change. Had no idea that was a thing. Car wasn't washed. Computer still needs updated or something. And still have recalls outstanding. Have yet to get the windows tinted that I was charged $400 on the purchase of the car.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Shottenkirk Prosper Chrysler Dodge Jeep Ram does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team
I had such a great experience here, my husband and I both
I had such a great experience here, my husband and I both ended up buying cars. We are very happy with our purchases and the quality customer care.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team
Friendly, and helpful would definitely recommend to
Friendly, and helpful would definitely recommend to anyone’s looking for there new vehicle. Clint and Leith are very nice guys!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team
I don’t know if my oil even got changed.
I don’t know if my oil even got changed. The oil looks the same color as when I took it in and my oil life reports it only at 36%. I had a neighbor who told me this happened to him and so I was a little wary. Add that to the fact that nobody seemed to want to help me when I dropped it off or picked it up…. I was planning on purchasing a new 2024 TRX and trading my old one in… I certainly won’t be buying one or servicing one here….
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your recent experience at Shottenkirk Prosper Chrysler Dodge Jeep Ram. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact us directly. Thank you. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team
Hunter and Austin are very helpful and courteous every
Hunter and Austin are very helpful and courteous every time we are in for service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this amazing review! We really appreciate your business. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team
We had a great experience with Leon, our salesman, and
We had a great experience with Leon, our salesman, and Leith in finance. It was very smooth through the day and made for an enjoyable experience.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team v
Austin provided us with great service.
Austin provided us with great service. He delivered the car on time and took care of all of our issues.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your great feedback truly made our day, Michael! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team
Lacey was the best and made sure everything was completed
Lacey was the best and made sure everything was completed thank you Lacey I really appreciate everything you have done
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Michael, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team
Two words: Whitney Rocks!
Two words: Whitney Rocks!! Mr. Parker was also very professional and helpful to the credit process.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team
Austin provided us with great service.
Austin provided us with great service. Easy to work with and very knowledgeable about my vehicle
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this amazing review, Michael! We really appreciate your business. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team