Reviews
Lucas was outstanding.
Lucas was outstanding. He was sincere and personable and authentic. I love the truck. My only gripe is that I asked to have my tires changed out from my trade to this vehicle. Lucas asked, but apparently whoever asked was unable to work it out. Disappointing because the tires on my truck are actually better shape than the ones I was asking for. That’s my only reason for not giving five stars. Lucas, your salesman, definitely gets five stars. Again, he was outstanding.
Lucas was outstanding.
Lucas was outstanding. He was sincere and personable and authentic. I love the truck. My only gripe is that I asked to have my tires changed out from my trade to this vehicle. Lucas asked, but apparently whoever asked was unable to work it out. Disappointing because the tires on my truck are actually better shape than the ones I was asking for. That’s my only reason for not giving five stars. Lucas, your salesman, definitely gets five stars. Again, he was outstanding.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review and your feedback. We apologize for any misunderstanding with your trade, our appraisers put a value on a vehicle as it sits, therefore we were not allowed to remove anything. We will forward your comments to Lucas. He is a valuable member of our team and will be happy with the positive feedback. Have a great day and thanks again for your business!
It was the best experience, for the 2nd time in 10
It was the best experience, for the 2nd time in 10 months!! My salesman/customer service pro was AMAZING!! I highly recommend Keith to anyone needing a vehicle. The process was smooth and really quick!!! Chelsae is as also a huge help in getting the approval process completed in record time!!!
It was the best experience, for the 2nd time in 10
It was the best experience, for the 2nd time in 10 months!! My salesman/customer service pro was AMAZING!! I highly recommend Keith to anyone needing a vehicle. The process was smooth and really quick!!! Chelsae is as also a huge help in getting the approval process completed in record time!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave a review and for all the stars! We are glad to hear that we have earned your trust to be a repeat customer at EchoPark, we look forward to serving you again in the future!
Great experience.
Great experience. Blake was amazing to work with and made buying a car easy and pleasant.
Great experience.
Great experience. Blake was amazing to work with and made buying a car easy and pleasant.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind words! We are thrilled to hear about your positive experience with Blake. We strive to make buying a car a smooth and enjoyable process. We appreciate your business!
Worked with Blake at Echo Park, who was very helpful in
Worked with Blake at Echo Park, who was very helpful in helping us find the right car. Very knowledgable of the cars available. And replaced the front worn tires we requested. Very positive experience.
Worked with Blake at Echo Park, who was very helpful in
Worked with Blake at Echo Park, who was very helpful in helping us find the right car. Very knowledgable of the cars available. And replaced the front worn tires we requested. Very positive experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your positive feedback! We are delighted to hear that Blake provided exceptional service and helped you find the perfect car. Your satisfaction is our top priority and we will continue to go above and beyond for our customers. See you on the road!
Lucas was amazing, He made the process easy he made my
Lucas was amazing, He made the process easy he made my sister and I feel comfortable. I would definitely buy another car from EchoPark, great experience.
Lucas was amazing, He made the process easy he made my
Lucas was amazing, He made the process easy he made my sister and I feel comfortable. I would definitely buy another car from EchoPark, great experience.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thanks again for purchasing from EchoPark Automotive-Birmingham. We appreciate your support and are glad Lucas made you and your sister comfortable enough to do business with us. Thanks again and happy driving!
Great and easy process to get in my dream vehicle.
Great and easy process to get in my dream vehicle. Setting up test drive online was easy. Dealership was quick to reach out for confirmation and to make sure I was taken care of before I even walked a single step on-site. Once there, was greeted by my salesperson Blake. He went above and beyond to make sure every detail and process was explained from the test drive and throughout the purchasing process. I highly recommend!!
Great and easy process to get in my dream vehicle.
Great and easy process to get in my dream vehicle. Setting up test drive online was easy. Dealership was quick to reach out for confirmation and to make sure I was taken care of before I even walked a single step on-site. Once there, was greeted by my salesperson Blake. He went above and beyond to make sure every detail and process was explained from the test drive and throughout the purchasing process. I highly recommend!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with EchoPark and Blake. We are glad that everything went smoothly with your transaction and we really appreciate the recommendation. Enjoy your dream vehicle!
Easiest car buying experience I have every had!
Easiest car buying experience I have every had! Would definitely come buy from them again.
Easiest car buying experience I have every had!
Easiest car buying experience I have every had! Would definitely come buy from them again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you taking the time to leave a review and for all the stars! We look forward to helping with your automotive needs in the future!
Good service,everything is easy.
Good service,everything is easy. Mr Keith Robey salesperson is nice and helpful! Thank you.
Good service,everything is easy.
Good service,everything is easy. Mr Keith Robey salesperson is nice and helpful! Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for all the stars! We are thrilled to hear that you had a positive experience with our business. Your satisfaction is our top priority and we look forward to serving you again in the future.
Keith and Chelsea helped me get the truck that I wanted.
Keith and Chelsea helped me get the truck that I wanted. Second time we’ve used Keith. Super great guy!
Keith and Chelsea helped me get the truck that I wanted.
Keith and Chelsea helped me get the truck that I wanted. Second time we’ve used Keith. Super great guy!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing EchoPark and Keith again. Keith is a valued member of our team and we are proud to know he has been of great service to you. Come back and see us!
Mr Keith was incredible and he made the process easy for
Mr Keith was incredible and he made the process easy for me to understand and I am so grateful for all he did for me
Mr Keith was incredible and he made the process easy for
Mr Keith was incredible and he made the process easy for me to understand and I am so grateful for all he did for me
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you taking the time to let us know what a great job Keith did. Thank you for your business and happy driving!