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Drive Direct

(244 reviews)
Visit Drive Direct
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 8:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–8:00pm
Tuesday 9:00am–8:00pm 7:00am–8:00pm
Wednesday 9:00am–8:00pm 7:00am–8:00pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–8:00pm 7:00am–8:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
(614) 470-5492 (614) 470-5492

Reviews

(244 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Drive Direct from DealerRater.

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Eman Qadir helped me get an amazing deal.

Eman Qadir helped me get an amazing deal. He was very professional and helpful. Do seek him out if you’re looking for an easy and seamless experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Best experience, highly recommend getting in touch with

Best experience, highly recommend getting in touch with Eman Qadir , he has a lot of knowledge and expertise. Got Toyota Highlander from him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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I had an amazing experience working with Eman!

I had an amazing experience working with Eman! He was extremely patient and helpful. He made the whole process extremely easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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I recently purchased a car from Drive Direct and it was a

I recently purchased a car from Drive Direct and it was a smooth experience! Our salesman Zach Ludle was very kind, helpful and knowledgeable! We will be back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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my wife and I now bought three cars from Dan Lagatta and

my wife and I now bought three cars from Dan Lagatta and it has been a seamless easy thing to do. We let him know what we were looking for and he either found it for us or showed us an alternative. We’ve been extremely happy with all three cars two for ourselves and one for our son. I highly recommend going to see Dan when you’re in need of a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dan has been very helpful in finding the right vehicle at

Dan has been very helpful in finding the right vehicle at the right price for our family. We will be back anytime we need another vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Eman was absolutely fantastic to work with.

Eman was absolutely fantastic to work with. If you’re looking for honest people and good cars, Drive Direct is the place to go.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dan has been very helpful in finding the right vehicle

Dan has been very helpful in finding the right vehicle for our family at the right place. Very patient and informative.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Ask for Eman, great service and I’m loving my Corolla.

Ask for Eman, great service and I’m loving my Corolla. Highly recommend drive direct.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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BUYER BEWARE!

BUYER BEWARE!!! I bought a car here a month ago - a 2022 Toyota Corolla. When test driving the car, the tire pressure light was on, and I assumed that the tires needed to be filled. I forgot to ask the dealership about it (my sales rep was named DAKOTA) and, after telling me that they would do everything necessary to get the car ready, they would sell me the car. Thinking that would mean that they would fill up the tires, I thought it would be fine - it was not. Turns out the light didn't go away and, even when filling up the tire, the light has stayed on. I have called Dakota and left him three voicemails and texts as well as call and email the dealership - I have had ZERO response - TERRIBLE CUSTOMER SERVICE. I just wanted to know if they would be willing to fix the fact that the car has a faulty tire pressure light but they have completely failed to reach out to me. I will avoid this dealership in the future. It has now been a month and I am still waiting. I will have to get the light fixed somewhere else and it could be several hundred dollars. On top of that, the car was "pre-owned certified" which means something like new. While I was driving it in the rain the other day, water started to leak THROUGH the window shield - I don't think that is supposed to happen. Since that happened, the car has started to smell like wet stinky socks. On top of that, I was using the cigarette lighter to plug into my tire inflator to fill the tires and the cigarette lighter went out - so thats no longer working either. Otherwise, in the first month its been a great car though I would still love for them to reach out to me and I will consider editing this review.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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