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Drive Direct

(243 reviews)
Visit Drive Direct
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 8:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–8:00pm
Tuesday 9:00am–8:00pm 7:00am–8:00pm
Wednesday 9:00am–8:00pm 7:00am–8:00pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–8:00pm 7:00am–8:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
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2025 consumer dealer award

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(614) 470-5492 (614) 470-5492

Inventory

See all 604 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2021.

Service center

Phone number (614) 470-5492

Service hours

Monday
7:00am–8:00pm
Tuesday
7:00am–8:00pm
Wednesday
7:00am–8:00pm
Thursday
7:00am–8:00pm
Friday
7:00am–8:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(243 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Drive Direct from DealerRater.

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My sales person Amanda was just amazing.

My sales person Amanda was just amazing. I had sort of a strange occurrence if you will and she and the Company took care of it in style. Now Amanda… I’ll probably never buy another car in my days, but I will recommend her to anyone that will listen ❤️❤️❤️

My sales person Amanda was just amazing.

My sales person Amanda was just amazing. I had sort of a strange occurrence if you will and she and the Company took care of it in style. Now Amanda… I’ll probably never buy another car in my days, but I will recommend her to anyone that will listen ❤️❤️❤️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Reached out three times.

Reached out three times. No response ever. Cars.com also said they reached out and still never got a reply. Ended up buying a car from someone who did respond.

Reached out three times.

Reached out three times. No response ever. Cars.com also said they reached out and still never got a reply. Ended up buying a car from someone who did respond.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Really huge selection of vehicles to choose from and a

Really huge selection of vehicles to choose from and a great overall shopping experience there

Really huge selection of vehicles to choose from and a

Really huge selection of vehicles to choose from and a great overall shopping experience there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Extremely helpful and honest sales representatives.

Extremely helpful and honest sales representatives. No xx and tells you everything you need to know about the cars good and bad.

Extremely helpful and honest sales representatives.

Extremely helpful and honest sales representatives. No xx and tells you everything you need to know about the cars good and bad.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I bought a car at Drive Direct.

I bought a car at Drive Direct. JD Dallas was a big help finding what I really needed for my lifestyle and he found the perfect car! I am so happy with my purchase and my experience there was enjoyable!

I bought a car at Drive Direct.

I bought a car at Drive Direct. JD Dallas was a big help finding what I really needed for my lifestyle and he found the perfect car! I am so happy with my purchase and my experience there was enjoyable!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Amazing experience with Chris Holliman.

Amazing experience with Chris Holliman. Highly recommend. Please note if mileage is over 200,000, there are no warranties, even if the admin added it in the pictures or descriptions, (they had incorrectly posted a Powertrain warrenty sticker on all their pictures on that 200,000+ mile vehicle on all the listing sites)

Amazing experience with Chris Holliman.

Amazing experience with Chris Holliman. Highly recommend. Please note if mileage is over 200,000, there are no warranties, even if the admin added it in the pictures or descriptions, (they had incorrectly posted a Powertrain warrenty sticker on all their pictures on that 200,000+ mile vehicle on all the listing sites)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bought the car.

Bought the car. Check engine light came on took it back 4 times. Then they sent me to Toyota Direct $98. Later it's still on. Even though I have a warranty. They said it wasn't covered under my warranty and I needed to take it to a Ford dealership.I've had the same problem since I bought it. Called the salesman to ask why I was charged having a full warranty. He said he would check into it and call us back. We're still waiting to hear from him. The sad part is I've recommended them to several people and even took my son there and he bought a vehicle.

Bought the car.

Bought the car. Check engine light came on took it back 4 times. Then they sent me to Toyota Direct $98. Later it's still on. Even though I have a warranty. They said it wasn't covered under my warranty and I needed to take it to a Ford dealership.I've had the same problem since I bought it. Called the salesman to ask why I was charged having a full warranty. He said he would check into it and call us back. We're still waiting to hear from him. The sad part is I've recommended them to several people and even took my son there and he bought a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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I have not but good things to say about Drive Direct.

I have not but good things to say about Drive Direct. I have purchased two vehicles from there and they are amazing. My sales rep. was Pattie Street both times and she helped me so much! I would recommend her for your next purchase. She’s awesome!!!

I have not but good things to say about Drive Direct.

I have not but good things to say about Drive Direct. I have purchased two vehicles from there and they are amazing. My sales rep. was Pattie Street both times and she helped me so much! I would recommend her for your next purchase. She’s awesome!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Patti Street was absolutely wonderful to work with.

Patti Street was absolutely wonderful to work with. I brought my sister less than 24 hours later to buy another with Patti! Doug was also amazing to work with! Great people and a great dealer.

Patti Street was absolutely wonderful to work with.

Patti Street was absolutely wonderful to work with. I brought my sister less than 24 hours later to buy another with Patti! Doug was also amazing to work with! Great people and a great dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Had a great experience buying from them!

Had a great experience buying from them! They were extremely kind, and actively strived to find me a vehicle that suited my needs.

Had a great experience buying from them!

Had a great experience buying from them! They were extremely kind, and actively strived to find me a vehicle that suited my needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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See all 243 reviews