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2020 consumer dealer award
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2020 consumer dealer award

Reviews

(313 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Volkswagen of New Port Richey from DealerRater.

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Amazing experience.Christian was very informative and...

Amazing experience. Christian was very informative and very pleasant to work with. He needs to be the General Manager! He was extremely knowledgeable about the vehicle and did explain Everything!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

In for a short visit

From the moment we walked in the dealership we were welcomed by the sales manager and staff the showroom was bright and clean we had a very professional and knowledgeable sales agent in Christian Lube we just came in to look but drove out with a beautiful new Tiguan and the whole process turned out to be a great experience with some new friends thanks VW of New Port Richey

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Buy lease outright or new car lease

Our lease was going to be up in June on our 2016 Jetta, we talked about leasing a 2019 Jetta or Passat. Christian went over both cars and brought them around for us to test drive was very patient with me showing me the new dashboard and other features which were different from the 2016 model After further review we both had low credit but always paid our car payments on time so Christian worked out a way to let us re buy our car for the 2 year warranty which ran out on our car We worked out a GREAT payment plan, had our car cleaned and washed before we took it home. We were very grateful to have someone work so hard for us to come out on top. Christian is the Best. We will give his name to our friends 😍😍😍

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

We had spent a week looking at cars. We met Josh and felt...

We had spent a week looking at cars. We met Josh and felt very comfortable working with him. Josh was not pushy and answered all our questions in a straight forward approach. I would highly recommend Josh, as well as Volkswagen of New Port Richey. Steve & Sandra Wood

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Knowledge of the vehicle and location.

Hopefully the same helpfulness and friendliness will continue if I have a situation. Sure hope the dealership stays at its present location. Christian is valuable to your dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Exceptional Service + Transparency!

Christian was such a fabulous help in my car shopping experience. He was patient with all my questions, provided a detailed breakdown of all I would be paying for, and made my car trade-in so easy. Even though he wasn’t even a salesperson for Hyundai, he took the time to help us for a few hours and even called me a few days later to ensure I was satisfied with the vehicle. I would recommend Christian to anyone I know in the market for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great experience

My experience was nothing but great. Christian was awesome! Was not disappointed. Everyone was really nice and helpful. Would recommend to anyone looking for a Volkswagen!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Josh was able to place me in the car I wanted below blue...

Josh was able to place me in the car I wanted below blue book value. Josh and the finance manager both worked their hardest to get the payments I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great dealership

I enjoyed my experience at the Volkswagen dealership my car salesman were great and very informative I had a wonderful experience and would definitely return in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

painless experience

Buying my new car at this dealership was surprisingly painless. The people were great, very attentive and extremely knowledgeable. The fastest car buying experience ever!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.