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Reviews
Excellent service.
Excellent service. Approved immediately. Thank you, Peter, for your help! There are many options to choose from.
Excellent service.
Excellent service. Approved immediately. Thank you, Peter, for your help! There are many options to choose from.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Manny, Thank you so much for the kind words! We're happy to hear your approval process went smoothly and that Peter was able to assist you so well. We're also glad you found plenty of great options to choose from! We truly appreciate your feedback and look forward to helping you again in the future. Sincerely, Your Friends at Clement Supercenter
Mark was great to work with, explained all the features
Mark was great to work with, explained all the features and quirks that our car had. Would definitely recommend. Thanks Mark.
Mark was great to work with, explained all the features
Mark was great to work with, explained all the features and quirks that our car had. Would definitely recommend. Thanks Mark.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello BB7773, thank you for taking the time to leave us a review and for those kind words! We are happy to help and hope you enjoy your vehicle! Sincerely, Your Friends at Clement Supercenter
I recently purchased a car from this dealership, and I
I recently purchased a car from this dealership, and I cannot say enough how wonderful the experience was! From the moment I walked in, I was greeted with a warm and friendly welcome that immediately put me at ease. Every step of the process was smooth, straightforward, and stress-free. The customer service here is nothing short of fantastic. The staff was knowledgeable, patient, and truly seemed to care about helping me find the right vehicle. Special thanks to the general manager, Scott, who went above and beyond to make sure everything went as smoothly as possible. He made what can often be a stressful experience feel easy and enjoyable. I would highly recommend this dealership to my family and friends because I know they would have a great experience, just like I did.
I recently purchased a car from this dealership, and I
I recently purchased a car from this dealership, and I cannot say enough how wonderful the experience was! From the moment I walked in, I was greeted with a warm and friendly welcome that immediately put me at ease. Every step of the process was smooth, straightforward, and stress-free. The customer service here is nothing short of fantastic. The staff was knowledgeable, patient, and truly seemed to care about helping me find the right vehicle. Special thanks to the general manager, Scott, who went above and beyond to make sure everything went as smoothly as possible. He made what can often be a stressful experience feel easy and enjoyable. I would highly recommend this dealership to my family and friends because I know they would have a great experience, just like I did.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Lisa, Thank you so much for this incredible review! We’re absolutely thrilled to hear that your experience with us was smooth, welcoming, and stress-free from start to finish. It’s wonderful to know that our team—and especially Scott—was able to help make your car buying journey such a positive one. We truly appreciate your recommendation and your kind words about our staff’s dedication and service. We’re honored to have earned your trust, and we look forward to helping you, your family, or your friends anytime you need us! Sincerely, Your Friends at Clement Supercenter
Love this dealership!
Love this dealership! The new location is wonderful - I send my family here. My brother bought a car, and loves it!
Love this dealership!
Love this dealership! The new location is wonderful - I send my family here. My brother bought a car, and loves it!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Evan, Thank you so much for the love! We’re thrilled to hear that you’re enjoying the new location and that your family, including your brother, has had a great experience with us. Referrals from happy customers like you mean the world to us! We appreciate your continued support and look forward to helping you and your family for years to come. Sincerely, Your Friends at Clement Supercenter
Made an appointment and drove an hour to test drive a
Made an appointment and drove an hour to test drive a truck that I was told “wouldn’t start” once I got there. They then tried to push me towards a more expensive truck.
Made an appointment and drove an hour to test drive a
Made an appointment and drove an hour to test drive a truck that I was told “wouldn’t start” once I got there. They then tried to push me towards a more expensive truck.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello Brandon, we apologize if you have had anything but a pleasant experience with us. We would like to hear more about your experience. Please reach out to us at your earliest convenience.
Do not buy a car from Clement Auto.
I bought a car back in April and it has been in the shop since August, this is unacceptable and it took them 30 days to even give me a car to drive. The engine and transmission went out in four months. They replace a use engine and had to get another one and then the transmission went out as of today I am paying on a vehicle I can not drive and no help form the dealership. I do not want this car back and they have yet to respond on anything.
Do not buy a car from Clement Auto.
I bought a car back in April and it has been in the shop since August, this is unacceptable and it took them 30 days to even give me a car to drive. The engine and transmission went out in four months. They replace a use engine and had to get another one and then the transmission went out as of today I am paying on a vehicle I can not drive and no help form the dealership. I do not want this car back and they have yet to respond on anything.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Marnita, We apologize for the inconvenience you have experienced recently. We understand your frustration and understand that you have been trying to contact our Service Department without success. Our service manager will be reaching out to you today. Please rest assured that we take your feedback seriously, and we are committed to resolving this matter to your satisfaction. We value your business and want to ensure that your experience with us is a positive one.
So easy, Emily is the Bomb
I always dread the car buying process, it’s long and you need to play the game. But Emily listened to my wants and needs. Honored my wishes on certain cars. She worked for me not for what the finance company wanted. Thanks Emily!! For the easiest car buying experience ever!
So easy, Emily is the Bomb
I always dread the car buying process, it’s long and you need to play the game. But Emily listened to my wants and needs. Honored my wishes on certain cars. She worked for me not for what the finance company wanted. Thanks Emily!! For the easiest car buying experience ever!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Worst service ever
I received a message from this dealership today cursing me out for not answering my phone. I hadn't bought a car from them, apparently one of my family members did. I called and explained, only to have the salesperson tell me it's all taken care of now and brush me off. He mixed up the numbers and called everyone but the customer. I wouldn't recommend this place to my worst enemy, even without going into their less than desirable reputation.
Worst service ever
I received a message from this dealership today cursing me out for not answering my phone. I hadn't bought a car from them, apparently one of my family members did. I called and explained, only to have the salesperson tell me it's all taken care of now and brush me off. He mixed up the numbers and called everyone but the customer. I wouldn't recommend this place to my worst enemy, even without going into their less than desirable reputation.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello and thank you for leaving your feedback for Clement Auto Centers. We sincerely apologize for the concerns you have had with our auto center in Saint Charles. We would like the opportunity to follow up with you personally to help address and resolve the concerns you have brought to our attention. We value your feedback and will use it to improve our auto center. Should you wish to share your experience with us personally, please, reach out to us directly at the dealership. We are available at your convenience at 636-946-4222. Thank you, Clement Auto Centers.