Reviews
Write a reviewgreat service
sales person was very professional, knowledgeable, proficient and friendly! made my car buying experience stress-free, hassle-free and pleasurable. if only all salespersons were like Erica! enjoying my new vehicle! thank you. will definitely recommend Fuccillo Kia of Clay to family and friends!!!! (and tell them to ask for Erica)
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
hot 2014 kia Cadenza
Well a few years ago had not good experience when we bought our kia soul.but this Time chris our sales person, and management made sure our experience was the best service ever the worked nonstop all day to get me and Tom in a car we really love I mean they really cared this time and did not make us feel we were just a sale and they put hours to get us in a pay ment we wanted we could not be happen in the way we were treated thank you much kia of clay il tell everyone one to go see chris if in the market for new or used vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
overall great experience
Joe was friendly, answered all my questions and made me feel like I was the only customer there. I would recommend Fuccillo to anyone looking to buy - they have a great sales department
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience!
Everyone was very friendly and Brandon was Outstanding! He really went out of his way to help us and to make sure we got what we wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome service! Comfortable atmosphere
Everything. Great experience. Steve was very helpful and informative. He made the car buying process a lot easier for us than other dealers. Will definitely dal with again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
all around great
Everybody is always great every time I go! I will continue to do all my business here. Everything is very clean and comfortable
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
The swift way you handled a problem before it truly became serious and very expensive. My husband and I cannot thank everyone at Fuccillo Kia of Clay enough for all there help.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Double Talking Sales Managers
Leased a car 3 yrs. ago and I said I would never buy again from Kia Clay, The salesman Mike was very professional but the Sales Managers are arrogant. They told me one monthly payment and had another on the contract, 20 bucks more per month, I caught it and they blamed it on a girl in the back office. Let's fast forward 3 yrs. to this week when my lease is coming due, I talked to sales manager NICK on Saturday and we arraigned on the same payment for the exact same car and this was reintegrated numerous times that I was getting the exact same lease on the exact same car with the same options. Nick and I agreed on the car and the price. Walk in today and Nick is on vacation and another SM is acting in his place and backpedaled and double talked that they could not do the deal for that price with the same options. They wanted me to settle for another car with less options. First time shame on them, Second time shame on me for going back, I would never set foot in a fuccillo dealership ever again. I went to another Kia dealership and in one hour they were happy to do the deal and have won my business.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
great salesperson & clean facilities nice waiting
The salesperson, very professional & personable ! The facilities were clean the popcorn was a nice touch for the kids .
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
William, It gives us great pleasure to know that you had a wonderful sales experience with us. Rest assured that we would maintain or even exceed the experience you had with us on your next visit in our Dealership. We shall cascade to the team your valuable comments as your words of appreciation never fail to inspire us to be consistent in providing excellent service. Sincerely, Dave Perry - General Manager
Nice buy
everyone very accomodating and helpful, considerate of my concerns, took the time to review various financing options to be sure I was comfortable with my purchase
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kathleen, I sincerely thank you for going out of your way to write this review about Fuccillo Kia of Clay. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. If you have any further needs, please come back to see us. Sincerely, Dave Perry - General Manager