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(57 reviews)

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Me and my family drove here to shop for a car, that we...

Me and my family drove here to shop for a car, that we saw on their website, a mazada. When we arrived there they couldn't find the car or the key, and it turns out they didn't even have the vehicle. We looked at more cars and finally found a car. The car had no spare key and it was closing ours so we could not have a free key made. So we had to pay for our own key later on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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I would avoid this dealer. Seems like a other used car...

I would avoid this dealer. Seems like a other used car dealer with pretty paint. Car wouldn't turn over. Creepy people. No. Don't think so. Keep on moving....

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Chrissy Shorter

The new management and Salesman Eddie Grandberry is knowledgeable, professional and great to work with. I will continue referring all of my clients to them for a great car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome customer service

They have awesome customer service! Everyone is so willing to help you find what you’re looking for and willing to work with what you have!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Best dealership

I would highly recommend going to coastal for any of your vehicle needs! The staff are all very friendly and do not try to pressure you or upsell you on anything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience at Coastal Dealership

Great experience Dominique Cargile was the best.I will be back.Jj was also very helpful.Very clean facility and everyone is super nice.It was worth the two hour drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Shawn

I would recommend coastal jeep to anyone that needs a vehicle. The employees are awesome. Please go see them when in need of a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Chris, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Best dealership I’ve seen

Very professional great customer service Mr.Grandberry and Mr.Shawn are great at their jobs you want regret going to this dealership. I had shop around looking for me a reliable car and I’m so happy that I choose this car lot to make my purchase I am one happy customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, Kenyata! We're happy you found our staff to be so supportive during your experience here at Coastal Jeep Ram. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Everything was perfect!

Eddie was amazing from the application process to closing the deal. He communicated through the whole process and made sure I was happy with the purchase. I will definitely do business with Eddie at Coastal again. If you are looking for a car please go see Eddie.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your kind words, Christina! I will pass them on to Eddie and we look forward to working with you on all of your vehicle needs!

Awesome dealership experience!!

Dealerships are usually a hassle to go to but that was proven a myth at Coastal Dodge. Eddie Grandberry was such a pleasure to work with and the rest of the staff were just as pleasurable. If you are looking for a knowledgeable staff and fast and friendly service visit Eddie at Coastal Dodge. You sure wouldn’t be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Gretchen, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!