Reviews
Service department very nice but warranty or Mazda
Service department very nice but warranty or Mazda dealers not a five rating .brand new Mazda with 7000 miles windshield wiper reservoir leaking. They stated outside environment and would not cover it $130 would not cover a brand new car don’t think that I will keep this car or re-purchase, a Mazda vehicle . Any other vehicle I’ve had in my past would have they would have covered it. Disappointing. did not have the work done.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
After purchase care is the best reason to shop this brand
After purchase care is the best reason to shop this brand and this dealership. Beware of the salesman
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi! We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Randy in the Service dept was very helpful and provided
Randy in the Service dept was very helpful and provided exceptional customer service from start to finish.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Jas, Thank you for your kind review. We appreciate the five stars! Thank you again for taking the time to let us know how we did. We hope you have a great day!
Amazing customer service and attention to detail!
Amazing customer service and attention to detail! Thank you so much I look forward to coming back!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Emma, Thank you for the five-star review! We are happy to pass along your comments to the Hello Mazda of Valencia team! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Hi Emma, Thank you for the five-star review! We are happy to pass along your comments to the Hello Mazda of Valencia team! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Daisy in the service department was friendly and
Daisy in the service department was friendly and efficient. In and out in an hour.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Kayla, Thank you for leaving our team a five-star review! We are happy that Daisy provided exceptional customer service during your visit to Hello Mazda of Valencia. We are always pleased to assist you if anything else comes up. Take care!
Hi Kayla, Thank you for leaving our team a five-star review! We are happy that Daisy provided exceptional customer service during your visit to Hello Mazda of Valencia. We are always pleased to assist you if anything else comes up. Take care!
Trustworthy, great communication and an awesome service
Trustworthy, great communication and an awesome service department. Friendly atmosphere that makes you feel valued.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Take care!
Allondra Caceres is the best!
Allondra Caceres is the best! You could not ask for a more personable, professional employee. Most times Customer service, is just service. Allondra will make me come back, while also passing on my great experience to people I know.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you for the positive review and the five-star rating. We appreciate your time and feedback regarding your visit to Hello Mazda of Valencia. Reviews like this give us motivation and help us ensure we provide high-quality care.
Took our car in for service.
Took our car in for service. The employees were really great. Had our car ready and the amount of time they told us. Very comfortable dealership waiting area.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you so much for your wonderful review! We appreciate you taking the time to let us know how we did during your visit to Hello Mazda of Valencia. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
We wish all car dealerships were like yours. Relaxing and friendly atmosphere. Good luck!
Ernesto and the staff at Hello Mazda were friendly and
Ernesto and the staff at Hello Mazda were friendly and made buying a new car painless. No dealer markups and no unwanted additions. Thank you Hello Mazda, I’ll definitely be coming back if I’m in need of another vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Ed, Thank you so much for the five-star review! We appreciate you taking the time to let us know how we did. We are happy to pass along your comments to Ernesto and the Hello team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Randy from Service Department is great, explains
Randy from Service Department is great, explains everything in detail, doesn’t rush, very polite person.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Eduardo, Thank you for letting us know how we did on your visit to Hello Mazda of Valencia. We appreciate your feedback and enjoy reading how our service department handled your vehicle. We hope to be of service to you again in the future. Best wishes, Hello Mazda of Valencia Service
Hello Eduardo, Thank you for letting us know how we did on your visit to Hello Mazda of Valencia. We appreciate your feedback and enjoy reading how our service department handled your vehicle. We hope to be of service to you again in the future. Best wishes, Hello Mazda of Valencia Service