Reviews
Ford F-250
I had a great experience with this dealership. I was not pressured
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Escape
No complaints. Everyone is very friendly, and competent..
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Shottenkirk Indianola
Best car buying experience I have had. Treated with respect every time. Defiantly worth the drive! Would highly recommend to anyone ;)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Car serviced
Took my car in to have it serviced yesterday 1/19/18. I have been taking it in for 3 years. Every time I had excellent customer service. By Chris and the other man . They would always let me know what was needed .Yesterday there was a new guy that help me. It was like he rushed me in and out normally it takes most of the day. Well this guy calls me in a couple hours. When I went to get my car I asked if they rotated the tires. He said no I didn't tell him to I said that they always let me know what needs to be done. Anyway I left the car for them to rotate tires could tell the guy was mad about it. He was to call when it was ready. He didn't call I just went back and my car was ready. Asked him why he didn't call he said he didn't want to bother me. Very poor customer service.
- Customer service 2.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Explorer
Chris in service he has always taken care of the three cars that I have purchased there
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Shottenkirk Ford
Fast & efficient, well done Servicing vehicle was an enjoyable, delightful experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mrs Forret D
GREAT buying eperience. follow up excellent. buff and shine was great and done timely. wish i had bought that package at time of purchase. option not offered at time of purchase
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Shottenkirk Ford Indianola IA
I had an awesome experience. My salesman, Damien, was friendly, professional and worked to get me the best deal. My finance guy, Anthony, provides me with great advice and service and made the process seamless! I recommend Shottenkirk to anyone shopping for a new car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jon Overton
Very friendly staff. I enjoyed working with Anthony in the Finance department the best at Shottenkirk Ford in Indianola. Great people skills and explains things very well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
+read and check
Took alot longer then most deals and the truck i bought didnt have the options i requested.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
