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2025 state dealer award
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2025 state dealer award
2025 consumer dealer award

Reviews

(106 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DeYarman Ford from DealerRater.

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Ford F-250

I had a great experience with this dealership. I was not pressured

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Escape

No complaints. Everyone is very friendly, and competent..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Shottenkirk Indianola

Best car buying experience I have had. Treated with respect every time. Defiantly worth the drive! Would highly recommend to anyone ;)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Car serviced

Took my car in to have it serviced yesterday 1/19/18. I have been taking it in for 3 years. Every time I had excellent customer service. By Chris and the other man . They would always let me know what was needed .Yesterday there was a new guy that help me. It was like he rushed me in and out normally it takes most of the day. Well this guy calls me in a couple hours. When I went to get my car I asked if they rotated the tires. He said no I didn't tell him to I said that they always let me know what needs to be done. Anyway I left the car for them to rotate tires could tell the guy was mad about it. He was to call when it was ready. He didn't call I just went back and my car was ready. Asked him why he didn't call he said he didn't want to bother me. Very poor customer service.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Explorer

Chris in service he has always taken care of the three cars that I have purchased there

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Shottenkirk Ford

Fast & efficient, well done Servicing vehicle was an enjoyable, delightful experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Mrs Forret D

GREAT buying eperience. follow up excellent. buff and shine was great and done timely. wish i had bought that package at time of purchase. option not offered at time of purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Shottenkirk Ford Indianola IA

I had an awesome experience. My salesman, Damien, was friendly, professional and worked to get me the best deal. My finance guy, Anthony, provides me with great advice and service and made the process seamless! I recommend Shottenkirk to anyone shopping for a new car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jon Overton

Very friendly staff. I enjoyed working with Anthony in the Finance department the best at Shottenkirk Ford in Indianola. Great people skills and explains things very well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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+read and check

Took alot longer then most deals and the truck i bought didnt have the options i requested.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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