Reviews
Thomas was awesome!
Thomas was awesome! I came on a Saturday morning. He got me in and out. Great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the great feedback! We're so glad to hear that Thomas made your Saturday car-buying experience quick, smooth, and enjoyable. We’ll be sure to pass along your kind words—he’ll be thrilled to hear them. Enjoy your new vehicle, and thanks for choosing EchoPark!
Thomas was very helpful throughout the entire process and
Thomas was very helpful throughout the entire process and really helped us get moving with a car purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I brought a Honda accord recently and 3 days in the
I brought a Honda accord recently and 3 days in the vehicle stopped working now I have to come out my pocket for way more. Couldn’t have been checked and I’m not believing in the 190 point inspection. Now I’m being pointed towards a customer service hotline that I have to wait to get in contact with either by email or call. But I work tomorrow morning and they are saying wait 3 days…very inconvenient
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thomas was extremely helpful and I would highly recommend
Thomas was extremely helpful and I would highly recommend him if you want a seamless purchase experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
If you’re looking for an amazing car buying experience,
If you’re looking for an amazing car buying experience, Thomas is your man! The most streamlined car purchase experience I’ve ever seen!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for sharing your experience! We’re thrilled to hear that Thomas provided you with such an amazing and streamlined car-buying experience. That’s exactly what we strive for at EchoPark, and we’re so glad he made the process smooth and enjoyable for you. We’ll be sure to pass along your kind words to Thomas—he’ll truly appreciate the recognition! If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. Enjoy your new vehicle and thank you for choosing EchoPark!
Thomas and Joe were great to work with.
Thomas and Joe were great to work with. Got everything moving smoothly and the car was in great shape. Will for sure take my wife here to get her car next.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Make sure you get your vehicle inspected before you
Make sure you get your vehicle inspected before you purchase here. My girlfriend and I bought two vehicles in Feb of this year. While the sales team was very good to work with, the quality of the vehicle is not up to standard. Within 6 months of purchase we had to replace the tires on her car due to low tread and dryrot in the tread (not in the walls). During that they suggested that we get the brakes and rotors replaced. We took it to get a second opinion and they confirmed that they do need to be replaced and wouldn't suggest we take the car on a road trip that we have planned. Supposedly there is a 180 point inspection. Tires don't dry rot and lose enough tread that they need replacing in 6 months. Especially when her work commute is a mile. And you would expect that a car sold would have brakes that would last more than 6 months... I was told by Echo that this is likely just normal wear and tear and that we are out of the 30 day warranty. Oh, and for what it's worth, I needed an oil change 3 months after I purchased my Audi.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Mr. Thomas was amazing he answered all my questions and
Mr. Thomas was amazing he answered all my questions and some and I was able drive off in my new car. Now sorry to say I has to call them back in the morning and take my car back the tirer stimulate light is on to get checked. Overall thank you Mr. Thomas. 10/5/2024.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thomas was great, helped with all the question and let me
Thomas was great, helped with all the question and let me take my time to check over the vehicle.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thomas was a great salesman.
Thomas was a great salesman. Keep us up to date on tge entire process ( made is easier) . Thank you Thomas
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind words! We're thrilled to hear that Thomas provided you with excellent service and kept you informed throughout the entire process, making it easier for you. We'll be sure to pass along your appreciation to him. Thank you for choosing us, and we look forward to assisting you again in the future!