Reviews
Will not provide detailed responses to emails to address
Will not provide detailed responses to emails to address money owed to clients. I have been emailing this dealer since February regarding a refund owed to me for tag, tax, title etc. My DMV in Florida confirmed they owe me $264. The dealer admitted via email they owed me another $64 but I have yet to receive any refund months later. Every time I email I receive the same response “let me check with our Controller”. Apparently the “Controller” or “General manager” doesn’t check emails or care about their customers. Worst customer service by NOT providing a resolution. This money is owed to me and doesn’t belong to them.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great staff with a large selection of quality vehicles!
Great staff with a large selection of quality vehicles! If you are looking for a used vehicle make an appointment, it is worth the drive!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kevin Shaw made the experience painless and enjoyable!
Kevin Shaw made the experience painless and enjoyable! A premium car with a 3 year bumper to bumper warranty at a lower cost than what I would have paid for the same vehicle without. Great business model@
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience.
Great experience. Everything was just as Oscar Bryant explained it. Best car purchase I have ever had.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Attentive Experience Guide.
Attentive Experience Guide. Finance Manager was very helpful choosing the best rates available and explaining the available warranties.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Echo Park was great!
Echo Park was great! Super easy shopping, test drive, and purchase experience. All employees were very helpful and friendly. Robert was a fantastic salesperson, answered all my questions and worked with me every step of the way. Would absolutely come back if shopping for another car. 10/10
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fantastic service- in and out in an hour.
Fantastic service- in and out in an hour. Drive down from Chattanooga and well worth the drive! Highly recommend ❤️
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
If I could give a zero rating, then I would.
If I could give a zero rating, then I would. I bought a car online then I was repeatedly told that I didn't to justify for them to take my money and try to sell the vehicle to another person. Still waiting for my 19k refund. BUYER BEWARE . Fraudulent company !!! (Edited: fraudulent is too nice of a word. Closer to: despicable, amorale, bigoted, absolutely disgusting fraudulent company)
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great team of sales and management personnel.
Great team of sales and management personnel. Love the business model. Jasmine, Stephanie and Peter are fantastic. They are experts with there process and everything went perfectly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you to Peter, Thomas B.
Thank you to Peter, Thomas B. and the staff at Echo Park (Duluth). I really appreciate everything you did to take care of me during this trade-in. Fantastic work!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car