Reviews
Will not provide detailed responses to emails to address
Will not provide detailed responses to emails to address money owed to clients. I have been emailing this dealer since February regarding a refund owed to me for tag, tax, title etc. My DMV in Florida confirmed they owe me $264. The dealer admitted via email they owed me another $64 but I have yet to receive any refund months later. Every time I email I receive the same response “let me check with our Controller”. Apparently the “Controller” or “General manager” doesn’t check emails or care about their customers. Worst customer service by NOT providing a resolution. This money is owed to me and doesn’t belong to them.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
If I could give a zero rating, then I would.
If I could give a zero rating, then I would. I bought a car online then I was repeatedly told that I didn't to justify for them to take my money and try to sell the vehicle to another person. Still waiting for my 19k refund. BUYER BEWARE . Fraudulent company !!! (Edited: fraudulent is too nice of a word. Closer to: despicable, amorale, bigoted, absolutely disgusting fraudulent company)
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
If you’re looking for a pre-owned vehicle I recommend
If you’re looking for a pre-owned vehicle I recommend checking out EchoPark. Understand that their model is about service. They set a price, offer optional warranty coverages in a Zero Pressure atmosphere. My 5 star rating isn’t because my experience was free of any issues. All purchase experiences can have problems. However, it’s how management reacts to problems that sets companies apart. In my experience EchoPark is concerned about their customers and will work with you to try to satisfy your concerns. I’ll look to EchoPark for my next vehicle purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your review is proof that our guests leave happier. We can’t wait to tell the team at EchoPark Automotive Atlanta (Duluth) they made your day. Let’s keep that holiday magic going – please reach out if there’s anything else we can do. Cheers!
As soon as I walked in the door, I could tell this was
As soon as I walked in the door, I could tell this was the right place to purchase a new Vehicle. The Sales people made sure that I found exactly what I wanted and needed. The Sales guys at the front desk were super nice and outgoing. Next time I need a car, i’ll make sure to come here or recommend to anyone else I know!
- Customer service 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your review is proof that our guests leave happier. We can’t wait to tell the team at EchoPark Automotive Atlanta (Duluth) they made your day. We’re here to help you, or your mom, cousin, girlfriend, sister's boyfriend’s uncle, a friend of a friend, etc., so reach out if you need us. Happy driving!
Fast and smooth transaction.
Fast and smooth transaction. Everyone at the dealer was so helpful. Highly recommend making your purchase here.
- Customer service 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, Evan111106 we’re 100% devoted to making you happy, and we’re so happy to read such a great review about EchoPark Automotive Atlanta (Duluth)!
This is the best car dealership I’ve been too Very nice
This is the best car dealership I’ve been too Very nice The process was easy and smooth I didn’t feel pressured at all to everything I would definitely recommend you purchase your car here Amazing experience
- Customer service 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
So glad you found ‘The One’ at EchoPark. We appreciate you telling our future guests about your great experience with us! We’re here to help you, or your mom, cousin, girlfriend, sister's boyfriend’s uncle, a friend of a friend, etc., so reach out if you need us. Happy driving!
I've purchased multiple vehicles from EchoPark, I've even
I've purchased multiple vehicles from EchoPark, I've even sold one. Always a great experience
- Customer service 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your review is proof that our guests leave happier. We can’t wait to tell the team at EchoPark Automotive Atlanta (Duluth) they made your day. We’re here to help you, or your mom, cousin, girlfriend, sister's boyfriend’s uncle, a friend of a friend, etc., so reach out if you need us. Happy driving!
The cars were nice but the people working there were
The cars were nice but the people working there were nicer. Buying such a large purchase is always scary but they staff helped alleviate the stress i usually experience at other dealership. And thst alone is priceless.
- Customer service 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My experience was wonderful, quick and easy process!
My experience was wonderful, quick and easy process! I would definitely recommend this dealership to anyone looking to purchase a car.
- Customer service 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your review is proof that our guests leave happier. We can’t wait to tell the team at EchoPark Automotive Atlanta (Duluth) they made your day.
The best experience… EVER
Amazing experience with Talon buying my new Audi! Thank you Talon and Stephanie for the amazing experience. Best experience I’ve had buying a car. Could not have asked for a better team to work with. Clean facility and friendly and professional staff
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Lonnell, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.