Reviews
We bought two cars from Kevin Shaw at Echo Park.
We bought two cars from Kevin Shaw at Echo Park. Excellent service - efficient sales/financing/closing process. 10:10
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Derek was great!
Derek was great! Made the process easy and understandable! Effective and Efficient must be this guys middle name because that is what he was!
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- Buying process —
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
This was the easiest and quickest process EVER purchasing
This was the easiest and quickest process EVER purchasing a car. I would recommend them to everyone. I loved that it was no pressure and my sales man Kevin was very transparent
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was in the marked for a used vehicle.
I was in the marked for a used vehicle. We saw one that was available at EchoPark and it was marked as a good deal. The experience was straight-forward. The pricing expectations were clear at EchoPark, the sale associate explained everything. Pretty the same you would expect at a dealer, but I think a bit more simplified. If I hadn't had an issue with my credit check (not EchoPark's fault), I would have been our sooner, but generally the whole process from coming in, test drive, negotiation, to driving off should take about 2 to 3 hours.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to share such a detailed review! We’re so glad to hear that you found the process at EchoPark straightforward, transparent, and simplified compared to other dealerships. Even though your credit check added a bit of time (we completely understand!), it’s great to know the overall experience met your expectations. We appreciate your feedback and hope you’re enjoying your new vehicle. Please don’t hesitate to reach out if we can assist you with anything else!
I was in the marked for a used vehicle.
I was in the marked for a used vehicle. We saw one that was available at EchoPark and it was marked as a good deal. The experience was straight-forward. The pricing expectations were clear at EchoPark, the sale associate explained everything. Pretty the same you would expect at a dealer, but I think a bit more simplified. If I hadn't had an issue with my credit check (not EchoPark's fault), I would have been our sooner, but generally the whole process from coming in, test drive, negotiation, to driving off should take about 2 to 3 hours.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Oscar is a great salesman and very helpful!
Oscar is a great salesman and very helpful! Thank you so very much! Highly recommend him!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I recommend here and Jeremy dodson is the one of the
I recommend here and Jeremy dodson is the one of the greatest one!! He is very kind and helpful all the time.
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you so much for your recommendation! We’re thrilled to hear that Jeremy Dodson has been so kind and helpful during your experience. We’ll be sure to share your kind words with him—he’ll be so glad to know he made such a positive impression. We truly appreciate you choosing EchoPark and look forward to welcoming you back in the future!
I had a great experience selling my car to EchoPark.
I had a great experience selling my car to EchoPark. I dealt with Russ Reynolds in St. Pete, FL, and he was very responsive and professional. I had received 5 quotes from dealers in the area, and EchoPark beat them by far! The process was a little longer than expected because it was a lease, but it was worth it. Russ kept us updated along the way, even though he was super busy. The only comment I would make is on the communication between Russ and the Atlanta office. I had rescheduled with someone in Atlanta, but they never told Russ. Thankfully, Russ is very thorough and had contacted me directly to confirm our appointment. That's when he found out about the reschedule. I happened to talk to someone in the waiting area who had the same issue with Atlanta not letting Russ know about an appointment. So, my advice is to deal directly with the person at the location you will be going to. It doesn't sound like Atlanta has good communication with the locations.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I appreciated the cleanliness and quiet of the
I appreciated the cleanliness and quiet of the dealership. Our sales rep was patient and knowledgeable.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience with us! We’re glad to hear you appreciated the cleanliness and quiet atmosphere of the dealership. It’s also wonderful to know that your sales representative was patient and knowledgeable in helping you through the process. We truly value your feedback and look forward to welcoming you back in the future.
Kevin attended us so well and walked us through with the
Kevin attended us so well and walked us through with the whole process and with any other questions we had
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car