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City Volkswagen of Highland

(2,032 reviews)
Visit City Volkswagen of Highland
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 10 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2016 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (219) 961-2236 (219) 961-2236
Used (219) 961-2283 (219) 961-2283
Service (219) 961-2231 (219) 961-2231

Inventory

See all 181 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2020.
At City Volkswagen of Highland, we love keeping things simple. Check out our stunning new Volkswagen models and pre-owned vehicle inventory online from the comfort of your home. Then, take a look at our current incentives and pre-owned specials for incredible deals on our most popular VW cars and SUVs in Highland, IN. You can use our “calculate your trade” tool to get a value on your current trade-in vehicle. Finally, if you like the idea of getting pre-approved for Volkswagen financing online, our secure auto finance application gives you the ability to get the financing you need right away.

Service center

Phone number (219) 961-2231

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(2,032 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of City Volkswagen of Highland from DealerRater.

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I’ve bought 2 vehicles from this same location under

I’ve bought 2 vehicles from this same location under different ownership changes and both times felt I got a fair deal without pressure to buy

I’ve bought 2 vehicles from this same location under

I’ve bought 2 vehicles from this same location under different ownership changes and both times felt I got a fair deal without pressure to buy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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Rolando was a pleasure to deal with.

Rolando was a pleasure to deal with. He was informative and most helpful in making the purchase happen. The finance manager was very candid and made sure we understood everything about the sale. No high pressure just the ultimate professional.

Rolando was a pleasure to deal with.

Rolando was a pleasure to deal with. He was informative and most helpful in making the purchase happen. The finance manager was very candid and made sure we understood everything about the sale. No high pressure just the ultimate professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing City Volkswagen of Highland. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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Dealt with Joe tonight upon my purchase of a used

Dealt with Joe tonight upon my purchase of a used vehicle. Upon arriving, the vehicle was ready to be test driven and warm! I was met with a pleasant smile and a great attitude from Joe I will say one of the best and top notch Salesman I’ve met in my 15 years of purchasing vehicle at dealers. If you come to City at Volkswagen of Highland ASK for Joe Deluc!

Dealt with Joe tonight upon my purchase of a used

Dealt with Joe tonight upon my purchase of a used vehicle. Upon arriving, the vehicle was ready to be test driven and warm! I was met with a pleasant smile and a great attitude from Joe I will say one of the best and top notch Salesman I’ve met in my 15 years of purchasing vehicle at dealers. If you come to City at Volkswagen of Highland ASK for Joe Deluc!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

Consumer response

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⭐️⭐️⭐️⭐️⭐️ 5/5 – Outstanding VW Sales Experience!

⭐️⭐️⭐️⭐️⭐️ 5/5 – Outstanding VW Sales Experience! My VW salesman went above and beyond to make the entire process smooth and stress-free. Super knowledgeable, honest, and patient—he took the time to answer every question and helped me find the perfect vehicle without any pressure. The customer service was top-notch from start to finish. Highly recommend him to anyone looking for a great car-buying experience!

⭐️⭐️⭐️⭐️⭐️ 5/5 – Outstanding VW Sales Experience!

⭐️⭐️⭐️⭐️⭐️ 5/5 – Outstanding VW Sales Experience! My VW salesman went above and beyond to make the entire process smooth and stress-free. Super knowledgeable, honest, and patient—he took the time to answer every question and helped me find the perfect vehicle without any pressure. The customer service was top-notch from start to finish. Highly recommend him to anyone looking for a great car-buying experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Highland! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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The dealership is beautiful, the salesman Joe Leduc made

The dealership is beautiful, the salesman Joe Leduc made the experience 10/10. Car ready at the door, he greeted me at the door and walked us through everything very carefully. Joe is your guy! He really cares about the customer and their bottom line. I’m coming back here for sure.

The dealership is beautiful, the salesman Joe Leduc made

The dealership is beautiful, the salesman Joe Leduc made the experience 10/10. Car ready at the door, he greeted me at the door and walked us through everything very carefully. Joe is your guy! He really cares about the customer and their bottom line. I’m coming back here for sure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at City Volkswagen of Highland are glad to have you as a customer. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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Everyone made my experience a very good stress-free car

Everyone made my experience a very good stress-free car buying experience. I appreciate everyone and everything they did to help me drive off.

Everyone made my experience a very good stress-free car

Everyone made my experience a very good stress-free car buying experience. I appreciate everyone and everything they did to help me drive off.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with City Volkswagen of Highland. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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Thank you Lameshia for getting me into my second VW

Thank you Lameshia for getting me into my second VW Atlas, you always show great customer service

Thank you Lameshia for getting me into my second VW

Thank you Lameshia for getting me into my second VW Atlas, you always show great customer service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Highland. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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Andy did a great job.

Andy did a great job. We got a great deal with a hassle free experience

Andy did a great job.

Andy did a great job. We got a great deal with a hassle free experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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I purchased my second Volkswagen vehicle from Lameshia

I purchased my second Volkswagen vehicle from Lameshia and she gave the same awesome customer service as my first purchase, thank you so much Lameshia

I purchased my second Volkswagen vehicle from Lameshia

I purchased my second Volkswagen vehicle from Lameshia and she gave the same awesome customer service as my first purchase, thank you so much Lameshia

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City Volkswagen of Highland. We look forward to having you as one of our valued customers for many more years to come! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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Service was good .

Service was good . Lameshia was great . Straight forward answers. Will consider buying from the dealership again.

Service was good .

Service was good . Lameshia was great . Straight forward answers. Will consider buying from the dealership again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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