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California Motor Trade 3

(36 reviews)
Visit California Motor Trade 3
Sales hours: 8:00am to 9:00pm
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Sales
Monday 8:00am–9:00pm
Tuesday 8:00am–9:00pm
Wednesday 8:00am–9:00pm
Thursday 8:00am–9:00pm
Friday 8:00am–9:00pm
Saturday 8:00am–9:00pm
Sunday 9:00am–7:00pm
(951) 263-7003 (951) 263-7003

Reviews

(36 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of California Motor Trade 3 from DealerRater.

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***BEWARE*** DO NOT WASTE YOUR TIME!

***BEWARE*** DO NOT WASTE YOUR TIME!!! My family drove 3 hours from Ventura County to purchase a car that was being "held" for us. The morning after the car was promised to be held for us we got all the way down there and they are literally selling the car to another person IN FRONT OF US!!! I don't think it can get any more unprofessional than that. Not to mention the car was NOT clean and had scratches all over the door and dash so we would not have purchased it either way. These are BAD AWFUL cars they get from cheap auctions and resell them with damage. STAY AWAY FROM THIS PLACE! I am also contacting the BBB, Bureau of Consumer Protection, FTC, I am having the State check on the status of their license to even be selling cars. HOW DARE YOU!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Horrible sales.

Horrible sales. Car came with check engine light twice and the manager. Giving bad remarks often I bought a car from them and it’s been a week a no car yet and John manager wants to be upset at me !!! Hek No. theater are Wrong !!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Great customer service

Aston helped me a lot on my purchase of a new used truck for my work. I recommend to others lookjng fir a used car. Thanks Aston!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best customer service get right to it type of deal.

Best customer service get right to it type of deal. Jordan was very polite and very helpful. Everything done in less than two hours.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Beautiful car, crap service!

I had to take my car back several times to get what was needed done and they still didn't complete everything agreed upon. They have beautiful cars, but definitely check all maintenance and interior/exterior prior to buying any vehicle! Oil, air filters, stains, rips, dings, etc.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
7 people out of 7 found this review helpful. Did you?
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Extremely Helpful

They were so helpful and friendly. They went out of their way to come get me from Mission Viejo. They were very understanding about me not having transportation at the time. I am so grateful. They got me great deal on a vehicle on top of it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Our salesman was Daniel and can’t give words to his...

Our salesman was Daniel and can’t give words to his patience and overall wonderful demeanor.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Definitely would recommend

Just purchased a 2008 Ford Escape that was in great condition. Employees were helpful, relaxed, and provided great customer care. Although the powertrain warning had popped on my dashboard the day of purchase, CMT gladly resolved it. No complaints.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awful . Don’t take the risk!Car taken back to the...

Awful . Don’t take the risk! Car taken back to the dealership 4 times because it won’t start at times and other times for them to fix the things they promised. As far as for the vehicle not starting - First time said it was the battery cable, next time same problem but said it was the key, third time same identical : according them it was the harness, kept it for weeks, lied and never submitted a warranty claim but assured us it was fixed ( at their expense), we purchased a warranty on the car that includes everything SUPPOSEDLY- and there’s nothing WE can do when they don’t submit claims. Finally took it to a reputable dealership- it wouldn’t start again but they diagnosed it immediately - said the car was unsafe for driving and had major problems. CMT had patch it together with junk parts, failing to even secure the harness. CMT NORCO has never properly repaired the vehicle! They knew it was bad! Over 2,000 in rental cars because of this horrific dealership. Alex, the manager was livid because of my YELP review and refused to help us. The manager said, we keep bringing it back for minor things- I don’t call it minor when the car could potentially shut off at anytime and when you’ve been stranded at least 6 times because it won’t start. All we want is to return this defective car, get reimbursed for our rentals, get all of the money we’ve paid back . . . they refused! Several nice people there tried to help us, but the arrogance of the management overrules! Stressed and afraid of this black 2017 Jeep Compass with very low miles. Everything that looks and sounds good, isn’t always good. Unbelievable, I never imagined. Don’t be deceived by CMT.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.

I bought a 2015 Silverado They told me everything was...

I bought a 2015 Silverado They told me everything was good and inspected Soo I was just supposed to go sign and pick it up I had call a week ahead well I pick it drove home trusted the management ther in that dealership and 2 days later I was driving with my 3 kids on the freeway sharp turn and my truck was sliding to the side rail I call the dealership took pics well they told me to go sat that they will fix my door that never open good and out new wheels this general manager made me drive 4 hours to tell me. He did not have new tires for me that he was going to put $40 dollars use tires on my truck that cost 40k and ther all different lol Soo he made me drive for nothing I ask to speak to the owner he told me the owner only speak to peace with money he sound it races and was not help full at all Soo would u drive ur family in 40$ tires Ok Soo I called the other dealership cause the owner owns 3 and they all didn’t even help me or gave me owner info to tell him wats going on Soo wat are they hiding that they don’t want the owner to find out I really will apreaciate of some one can get me a hold of the owner of California motor trade he needs to make changes especially wiyth the general manager Alex he was soo un help full he made me drive for nothing I will apreaciate to speak to the owner cause I ask for his info no one contact him does he know his dealership is saleing cares that don’t pass inspection cause the tires were bald in the inside. Soo me and my fam almost had accident no one from ur dealership cared about wat ever happens to me or my fam Soo I wil love to speak to the owner please contact me on a serious manner

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Consumer response

I will like to speak with the owner since none of his general managers can get a hold of him can u please text me or email me ur Delear has my number thank u really apreaciate it

Consumer response

I just want u to see the pics I got of the tires u guys sold me and supposedly inspected ur general manager told me I got to be highl class people with money to speak to the owner wats wrong with Alex lol well it’s not the owner fault he has lazy people working ther that can’t take care of a simple task