Reviews
Please ask for Heath if you are looking for exceptional
Please ask for Heath if you are looking for exceptional service. He is knowledgeable, delivers what he promises, always polite and professional. The waiting lounge is nice and clean.
Please ask for Heath if you are looking for exceptional
Please ask for Heath if you are looking for exceptional service. He is knowledgeable, delivers what he promises, always polite and professional. The waiting lounge is nice and clean.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Everyone at the dealership has been outstanding and
Everyone at the dealership has been outstanding and helpful. The service department personnel are outstanding as well. I would recommend any one to this dealership
Everyone at the dealership has been outstanding and
Everyone at the dealership has been outstanding and helpful. The service department personnel are outstanding as well. I would recommend any one to this dealership
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Tj was very nice and helpful.
Tj was very nice and helpful. He kept me informed on everything . The process was very smooth and I totally appreciate everyone who assisted in this process. Thank you.
Tj was very nice and helpful.
Tj was very nice and helpful. He kept me informed on everything . The process was very smooth and I totally appreciate everyone who assisted in this process. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Kim, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Service was great!
Service was great! Shawn Foster was prompt, on time and friendly! Couldn?t have asked for better customer service. I will definitely be back in the future.
Service was great!
Service was great! Shawn Foster was prompt, on time and friendly! Couldn?t have asked for better customer service. I will definitely be back in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Johnny, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Professional, customer service was great, timely service
Professional, customer service was great, timely service of vehicile. Explaination of services completion was talked about for current & future services that may be needed. I will always return for services on my car.
Professional, customer service was great, timely service
Professional, customer service was great, timely service of vehicile. Explaination of services completion was talked about for current & future services that may be needed. I will always return for services on my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Adrianne, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
I found this facility to be very cool in terms of service
I found this facility to be very cool in terms of service to my vehicle, the cleanliness of the waiting room and the professionalism of the staff. I highly recommend this Service Department.
I found this facility to be very cool in terms of service
I found this facility to be very cool in terms of service to my vehicle, the cleanliness of the waiting room and the professionalism of the staff. I highly recommend this Service Department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your positive review! We take pride in providing top-notch service and a clean, professional atmosphere for our customers. It's great to hear that you would highly recommend our Service Department. We look forward to serving you again in the future!
I had an awesome experience working KG to get one of my
I had an awesome experience working KG to get one of my vehicles serviced. KG is a great advisor. He explains the suggested services. He is very knowledgeable and patience.
I had an awesome experience working KG to get one of my
I had an awesome experience working KG to get one of my vehicles serviced. KG is a great advisor. He explains the suggested services. He is very knowledgeable and patience.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience with us! We are so glad to hear that KG provided you with exceptional service and was able to explain the suggested services in a knowledgeable and patient manner. We look forward to continuing to serve you in the future.
The Expectations were met and exceeded by the team.
The Expectations were met and exceeded by the team. They worked diligently to get us the best deal as I was working with a strict budget?..
The Expectations were met and exceeded by the team.
The Expectations were met and exceeded by the team. They worked diligently to get us the best deal as I was working with a strict budget?..
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your positive feedback! We are thrilled to hear that our team exceeded your expectations and were able to work within your budget. We prioritize giving our customers the best deals possible and are happy to have met your needs. We look forward to working with you again!
Dishonest dealership, sales department and the service
Dishonest dealership, sales department and the service department. I have requested a copy of my 84-point inspection report and have yet to receive it. I have reason to believe it was never completed which would constitute a breach of contract. Find another Nissan dealership to go to. Please DO NOT trust this one.
Dishonest dealership, sales department and the service
Dishonest dealership, sales department and the service department. I have requested a copy of my 84-point inspection report and have yet to receive it. I have reason to believe it was never completed which would constitute a breach of contract. Find another Nissan dealership to go to. Please DO NOT trust this one.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We apologize for any frustration or inconvenience you may have experienced with our dealership. Our priority is always to provide honest and thorough service to our customers. Please contact us directly to resolve any outstanding issues and regain your trust.
Terrible experience .
Terrible experience . Service personnel refused to let me know the cost of the repair before bulb was changed . I was charged $300 to change headlights. That?s just ridiculous ! Will never go back again
Terrible experience .
Terrible experience . Service personnel refused to let me know the cost of the repair before bulb was changed . I was charged $300 to change headlights. That?s just ridiculous ! Will never go back again
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We apologize for your experience. Customer satisfaction is our priority and we never want to surprise our clients with unexpected costs. We will address this issue with our service personnel. Please contact us to discuss a potential resolution.