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Car Dome Auto Sales

(421 reviews)
Visit Car Dome Auto Sales
Sales hours: 10:00am to 7:00pm
Service hours: 9:00am to 6:00pm
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Sales Service
Monday 10:00am–7:00pm 9:00am–6:00pm
Tuesday 10:00am–7:00pm 9:00am–6:00pm
Wednesday 10:00am–7:00pm 9:00am–6:00pm
Thursday 10:00am–7:00pm 9:00am–6:00pm
Friday 10:00am–7:00pm 9:00am–6:00pm
Saturday 10:00am–6:00pm 10:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
(248) 864-4290 (248) 864-4290

Reviews

(421 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Car Dome Auto Sales from DealerRater.

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We bought a car from Car Dome in January 2024 that turned

We bought a car from Car Dome in January 2024 that turned out to be a disaster. The check engine light came on one week after we bought it and turned out the catalytic converter needed to be replaced. The wrong battery was in it which our mechanic believed causes electrical issues which now cause the alarm to go off randomly with no cause. We have put thousands of dollars into the car to address various safety issues and just make the car usable. Ultimately, while the guys seemed nice, it’s hard to believe they weren’t aware of at least some of the issues so we would advise others to be careful buying from them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealing with a no-pressure sales environment at Car Dome

Dealing with a no-pressure sales environment at Car Dome Auto Sales was a welcome change of pace. Without hovering over me or pressuring me to make a choice, Drew showed me the automobiles I was interested in. It was a nice experience as I thought I was in charge of the procedure. Drew's strategy is just what I was searching for. I'm happy I bought my automobile from Car Dome Auto Sales.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The level of Joseph's expertise on the automobiles'

The level of Joseph's expertise on the automobiles' histories was one aspect of Car Dome Auto Sales that truly caught my attention. He went through all of the maintenance documents with me and showed me the history report on the vehicle. Never before have I visited a dealership that was so open and honest about the state of the vehicles. Because of Joseph's services, I felt like I was making an informed decision. I'm overjoyed with my new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My daughter and I were purchasing a car, so I wanted to

My daughter and I were purchasing a car, so I wanted to make sure we were getting the greatest deal possible. We were shown cars by Moe at Car Dome Auto Sales that she felt would be dependable and safe. She was very careful. He even assisted us in comparing the safety features of several models. We felt that we had made the proper choice when we left because of Moe's family-oriented approach. I appreciate Moe's sincere concern during this significant choice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Drew was very thorough in outlining the details of the

Drew was very thorough in outlining the details of the automobile I was interested in. At Car Dome Auto Sales, I wanted to ensure that I grasped every component of the vehicle, particularly the newer technologies. Drew took the time to demonstrate how everything worked and ensured that I was acquainted with all of the features. It's not something you find at every dealership. Drew provided me with information that helped me make an informed and confident decision.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We bought a car from Car Dome in January 2024 that turned

We bought a car from Car Dome in January 2024 that turned out to be a disaster. The check engine light came on one week after we bought it and turned out the catalytic converter needed to be replaced. The wrong battery was in it which our mechanic believed causes electrical issues which now cause the alarm to go off randomly with no cause. We have put thousands of dollars into the car to address various safety issues and just make the car usable. Ultimately, while the guys seemed nice, it’s hard to believe they weren’t aware of at least some of the issues so we would advise others to be careful buying from them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Katie, we are sorry to hear that you are having issues with your 2009 journey with over 100,000 miles. It is definitely unfair for you to think that we would warranty a vehicle that not only you bought nine months ago, but you also refused to get the extended warranty for the vehicle. And I think that is even more unfair is that we offered to fix the vehicle at cost price of what we would’ve paid to fix it and you refused you just wanted to sell the vehicle. And we did a ton of service to the vehicle we replaced the hub bearings ball joints tires oil change before we sold it to you Katherine Cech. You then took it for a test drive before you bought it and didn’t complain about any issues and you did not bring up any of the issues that you said you were experiencing in the first few days otherwise we would’ve fixed it for you even though it a 16 year old car with with a ton of miles. So I am disappointed and I also understand that we can’t please everyone since we have a 97% chance of satisfying our customers based off our reviews.

The paperwork process at Car Dome Auto Sales was

The paperwork process at Car Dome Auto Sales was surprisingly simple thanks to Joseph. There's usually a ton of paperwork involved with buying a car, but Joseph explained everything to me step-by-step. I was quite impressed with his organization skills and his lack of haste. My confidence in my purchase was enhanced by the lucid explanations provided. I was astounded by how easy the experience was. Undoubtedly, Car Dome left a lasting impression on me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Car Dome Auto Sales offered outstanding flexibility in

Car Dome Auto Sales offered outstanding flexibility in organizing test drives. I was having a hectic work week, and Zack went out of his way to accommodate my schedule. He allowed me to test drive many vehicles without feeling rushed, even if it took some time. His kindness and willingness to work around my schedule made the entire process go well. I'm quite pleased with the automobile I chose!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Prior to visiting automobile Dome Auto Sales, I had never

Prior to visiting automobile Dome Auto Sales, I had never purchased a used automobile with such confidence. Joseph supplied a thorough inspection report for the vehicle I was interested in, detailing everything from recent service history to a breakdown of any minor concerns. Knowing all of the details ahead of time simplified the decision-making process. I enjoyed Joseph's candor and attention to detail throughout the process. The automobile has been running well!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Drew at Car Dome Auto Sales made trading in my old car

Drew at Car Dome Auto Sales made trading in my old car the smoothest process I've ever had. He swiftly examined my automobile, made me a reasonable offer, and completed the trade-in process. I did not have to bargain or worry about lowball offers. Drew seemed to value my time and understand my want for a speedy, honest transaction. I left the dealership with a terrific car and a great bargain on my trade-in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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