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Ford of La Plata

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ford of La Plata from DealerRater.

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If I could give 0 Stars I would

If I could give 0 stars I would. Long story short this establishment prides themselves on honesty, loyalty, and speedy service when really they are sneaky, rude, and lie consistently. We are an active duty military family needing to sell our car. We were told, by the salesman John “Fish” after the inspection/offer, we would have a check to deposit in 6 hours, then all the sudden it was 24 hours, then 14 DAYS past and we still had no check. I called every day for four days. John gave me every excuse in the book as to why we have not gotten an check in the mail, it got lost, accounting has it, the manager has it, all to find out it had been on his desk the whole time. I finally got to talk to the district manager “James” and he had the confirmation to me in an hour that it had been mailed and gave me a tracking number. Over all our experience was terrible I would not recommend selling your car to these people or this establishment.

If I could give 0 Stars I would

If I could give 0 stars I would. Long story short this establishment prides themselves on honesty, loyalty, and speedy service when really they are sneaky, rude, and lie consistently. We are an active duty military family needing to sell our car. We were told, by the salesman John “Fish” after the inspection/offer, we would have a check to deposit in 6 hours, then all the sudden it was 24 hours, then 14 DAYS past and we still had no check. I called every day for four days. John gave me every excuse in the book as to why we have not gotten an check in the mail, it got lost, accounting has it, the manager has it, all to find out it had been on his desk the whole time. I finally got to talk to the district manager “James” and he had the confirmation to me in an hour that it had been mailed and gave me a tracking number. Over all our experience was terrible I would not recommend selling your car to these people or this establishment.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I ove my died edge

Jim cantor did a great job of getting the car I was interested in for me to see. They made the loan process painless and found good financing forvthem.

I ove my died edge

Jim cantor did a great job of getting the car I was interested in for me to see. They made the loan process painless and found good financing forvthem.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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