Elliott Bay Auto Brokers

Sales person nice enough but from there things go downhill fast. Asked them to make a survey for anything like door dings etc and was told NONE well not true - big xxx ding on the trunk - no negotiations for real - price was good and low miles - wife went to pick up her car but was delayed well beyond "quick pick up" like 2 hours with all the paperwork done the day before - when we tried out the car it was on reserve and when we asked if they filled it they said 1/4 tank is what you get and oh by the way there is no manual. Just the facts.

This car dealership will tell you what you want to hear just to purchase from them. There was a problem with the car that they claimed it was fixed and they reassured us that if in the future the problem comes back, they will fix it with no charge. The problem came back and I spoke to a guy named Adam from the service department and he was one of the rudest individual I have ever encountered. He hung up the phone on me. Way to treat your customers. Even if in the future we decide to purchase a new car, because of how this person treated us, we will not buy from them.

Yes...they are truly professionals. They took extra precautions and ensured that the CDC recommend procedures were adhered to. It was a great experience with the folks.

I bought my BMW 3 series at the end of august 2019 in this dealership and already spent 2500 dollars on replacing the water pump, thermostat, installed new shocks and springs()! Some people do this because they want to tune the car, but I did this cause when we made the inspection of shocks and springs, we found that suspension is DEAD and nobody replaced it for 87000 miles! I understand that it is all consumables BUT I thought that if you buy the car from LUX dealership and also that the price is 15000+docs and taxes= 18+K you will get a really good deal, but ... I was wrong. And now I also adding engine oil every 5 days already the second time and blessing that it will not be engine repair & another waste of money😒 Even in the beginning they prepared car docs for more than a month! SO, MY FRIENDS!!! my conclusion is this: I'm extremely dissatisfied with the seller's work, car pre-sale, and THE MOST IMPORTANT FACT that I have this car less than 10000 miles and already spent A LOT OF MONEY since the dealer didn't bother to check the suspension of this car!

First time buyer at EBA. Car was clean and waiting for us to test drive. Drove it - bought it! Quick and easy! Plenty of choices and great quality of stock.

This was my first time buying a vehicle at EBA and I came away impressed. Gary was very friendly and helped my wife and I through the whole process.

It was a fast, easy process and the price was great. I really enjoyed my experience with my salesman and would recommend Dan Lee to others.

Both Steve and Gary were pros pros and extremely helpful thru out the buying process. Gary in particular provided exemplary service and great information. The financing department was very efficient

Pat was really helpful and friendly. He had the car up front and ready for a test drive when I got there. He even had them wash it one more before I drove off. Thanks for the help pat!

Great customer service, very personable people/staff! Great car selection, I recommend this place for anyone looking to purchase a vehicle. Just wish there were more places like this, near me.