Reviews
Pleasant car shopping experience with Steve Lewis.
We appreciate the time and patience that Steve Lewis gave us while selecting a car at Elliott Bay Motors. Unfortunately I have some disabilities that makes car shopping a bit more challenging. Steve was very patient , and accommodating during the whole process. I never felt rushed or pressured. Thank you again Steve for all your help.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great experience
Bob was very easy to work with and made it a great experience. I would definitely come back to bob from Elliot Bay Auto Brokers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Out of State Buyer
The worst thing you can do is fall in love with a car on-line that's 200 miles away (yep, that's what I did). Bob Graham was very up-front and accommodating during initial phone call. Low-key, slept on it overnight and put down deposit next day. Antsy about buying a luxury automobile ($$) never having seen it, so made a speed run to Seattle (unannounced) the day before I was to pick the unit up just to give it a once-over. Bob G. took it in stride, we reviewed and test drove the unit, took care of all the paperwork and I came back the next day and drove it home. Follow-up (title and deposit refund) were taken care of efficiently. We have local contacts for this type of vehicle (Mercedes SUV) but will probably return to Elliot Bay for our next purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Happy Dance!
We had a wonderful experience purchasing our BMW from Gary! No pressure sales, listened to our needs and wants and gave us lots of vehicle information! My husband worked with Gary over several months to find the right car for us! He answered every text or phone call within minutes! The finance department was quick and painless! Beautiful dealership. We will definitely buy more cars from them in the future! Thank you EBA!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great place!
Came for shopping and was greeted warmly. Great place with great cars and great people! Look for Bob Graham if you need to buy one.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I just bought a used Mercedes at EBA last week. Pa
I just bought a used Mercedes at EBA last week. Pat and Olivia were so nice and helpful during the process. Pat diligently showed and explained the use of every functions and options available within the vehicle. I would highly recommend Pat and Olivia.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Love our new Rover! Pat Wiseman was fantastic!
We had a great buying experience at Elliot Bay Auto. The entire staff was courteous, helpful and respectful. Pat Wiseman was great, very knowledgeable and friendly. We will be back for sure!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Brandon and Pat are awesome went out of their way
Brandon and Pat are awesome they went out of their way to help me pick a car and close the deal and even entertained my son. Great service way and beyond expectations.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great cars at good prices
We were looking for a good car for a new driver without breaking the bank. Found exactly what we wanted and had a good buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Elliot Bay Auto
Brandon was great to work with and we are extremely happy with the process and the service we received. Their staff was nice and their motto was simple and efficient.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase