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Victory Toyota of Midtown

(988 reviews)
Visit Victory Toyota of Midtown
Sales hours: 9:00am to 8:00pm
Service hours: 6:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 6:30am–6:00pm
Tuesday 9:00am–8:00pm 6:30am–6:00pm
Wednesday 9:00am–8:00pm 6:30am–6:00pm
Thursday 9:00am–8:00pm 6:30am–6:00pm
Friday 9:00am–8:00pm 6:30am–6:00pm
Saturday 9:00am–7:00pm 7:00am–3:00pm
Sunday Closed Closed
2017 consumer dealer award
View 1 awards
2017 consumer dealer award

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New (773) 261-9400 (773) 261-9400
Used (773) 295-9541 (773) 295-9541
Service (773) 295-9562 (773) 295-9562

Inventory

See all 219 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since November 2020.
Victory Toyota of Midtown is a leading Toyota Dealership in the Chicago, IL area. We have a friendly, committed sales staff with many years of experience satisfying our customer’s needs. See why our customers drive from all over the Chicago area, including the cities of Oak Park, Lincoln Park, Elmwood Park, Lincolnwood and Skokie to buy their cars here and to have them serviced as well. Feel free to browse our online inventory, compare features, options, and models, explore finance options, and then make the short trip to Victory Toyota of Midtown, located at 3255 North Cicero Ave, Chicago, IL 60641, serving the entire greater Chicago area.

Service center

Phone number (773) 295-9562

Service hours

Monday
6:30am–6:00pm
Tuesday
6:30am–6:00pm
Wednesday
6:30am–6:00pm
Thursday
6:30am–6:00pm
Friday
6:30am–6:00pm
Saturday
7:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(988 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Victory Toyota of Midtown from DealerRater.

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professional to work and also respectful and friendly

professional to work and also respectful and friendly worked on my car in a timely manner

professional to work and also respectful and friendly

professional to work and also respectful and friendly worked on my car in a timely manner

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you manuelagonzalez for your great review we appreciate it very much 🤩

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Service was great!

Service was great! Have been with the group for a least 20 years before the made the move.

Service was great!

Service was great! Have been with the group for a least 20 years before the made the move.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you kwauters so much for your kind words, we appreciate your loyalty 🤩

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I love it i been coming to midtown since 2015.

I love it i been coming to midtown since 2015.the sale person erik was excellent. And alex sarmiento is the best.ralph altobelli

I love it i been coming to midtown since 2015.

I love it i been coming to midtown since 2015.the sale person erik was excellent. And alex sarmiento is the best.ralph altobelli

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you nabiralph, for being a loyal customer 😎 & appreciate your kind words for Alex & Erik.

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Great service friendly staff.

Great service friendly staff. Fully satisfied with my experience and services. Will definitely come back and also recommend to family and friends.

Great service friendly staff.

Great service friendly staff. Fully satisfied with my experience and services. Will definitely come back and also recommend to family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Great service, clean waiting area.

Great service, clean waiting area. Some customers in waiting don't understand not everyone wants to hear their phone conversation, have some consideration for others.

Great service, clean waiting area.

Great service, clean waiting area. Some customers in waiting don't understand not everyone wants to hear their phone conversation, have some consideration for others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Tiene muy mal servicio y no entienden la situación del

Tiene muy mal servicio y no entienden la situación del cliente y se portan muy prepotentes con el cliente

Tiene muy mal servicio y no entienden la situación del

Tiene muy mal servicio y no entienden la situación del cliente y se portan muy prepotentes con el cliente

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Muchas gracias Juan Avila Figueroa por platicar conmigo hoy por la mañana para poder enterder su sitiacion, agradesco su tiempo. Si tiene algo mas que agregar porfavor no dudes en llamarme. Gracias muy amamble☺️

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I left with a new car and with a good feeling about the

I left with a new car and with a good feeling about the purchasing process. Our salesperson (Rene Ortiz) was "just right."

I left with a new car and with a good feeling about the

I left with a new car and with a good feeling about the purchasing process. Our salesperson (Rene Ortiz) was "just right."

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Midtown Victory Toyota is the best place to get your

Midtown Victory Toyota is the best place to get your Toyota car serviced. I have been going there for over 10 years. They are very honest and really know how to take care of their customers. Alex is the best Service Advisor. He has excellent communication and technical skills. He is very customer focused.

Midtown Victory Toyota is the best place to get your

Midtown Victory Toyota is the best place to get your Toyota car serviced. I have been going there for over 10 years. They are very honest and really know how to take care of their customers. Alex is the best Service Advisor. He has excellent communication and technical skills. He is very customer focused.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words about your experiences with our service team Alex 🤩

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My salesman was Christian.

My salesman was Christian. He was very good. I understood fully. My finance manager grilled me about payment and tiling did not appreciate that however, I can have done business with midtown for decades.

My salesman was Christian.

My salesman was Christian. He was very good. I understood fully. My finance manager grilled me about payment and tiling did not appreciate that however, I can have done business with midtown for decades.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your awesome review about our sales representative Christian, we appreciate your kind words 🤩 & welcome to Victory Toyota of Midtown family.

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Sales person and Eric was very helpful and very

Sales person and Eric was very helpful and very professional, My all time favorite customer service person is Alex in the service department.

Sales person and Eric was very helpful and very

Sales person and Eric was very helpful and very professional, My all time favorite customer service person is Alex in the service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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