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EchoPark Automotive Nashville

(350 reviews)
Visit EchoPark Automotive Nashville
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
(615) 992-6484 (615) 992-6484

Reviews

(350 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of EchoPark Automotive Nashville from DealerRater.

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Very easy to purchase with cash no problems at all.

Very easy to purchase with cash no problems at all. Would recommend for an easy and good car purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you so much for your kind words! We're thrilled to hear that you had a 5-star experience with us. Congratulations on your new vehicle! We wish you many happy miles ahead, and we’re here for anything you need on your journey. Safe travels and enjoy the ride!

Nuni, the lady who helped me, was really great!

Nuni, the lady who helped me, was really great!! I enjoyed my experience at EchoPark. I will for sure come back for my next vehicle. I feel like I got a really great deal!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Echo Park provided me with the absolute best experience

Echo Park provided me with the absolute best experience I've ever had in purchasing a vehicle. Bert was extremely friendly, knowledgeable, and offered no pressure whatsoever in making my decision to buy my vehicle. I've already started telling everyone to be sure to consider them when researching or making their next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Not great communicators.

Not great communicators. Lots of texts and some voicemails, but no answers to questions, no true-price info. Bought somewhere else that did it better

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We value your perspective and will take your comments into consideration as we work to enhance the service we provide. Our goal is to create a consistently exceptional experience for all our customers, and your feedback helps us get closer to that.

These guys hooked me up with exactly what I was looking

These guys hooked me up with exactly what I was looking for and made it work with my budget, and Blake who took care is by far the best salesman I've worked with when buying a car. Thanks Blake for making me feel better now about my recent purchase, and they topped off the gas, class act.You need to go to Echopark if you're looking. Thanks Blake!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Don't go here.

Don't go here. Their fees added to the purchase price and tax will be over $1,600. Not a penny of negotiation. They won't accept a cashier's check, funds payable immediately. You're forced to either bring cash or take their financing. I knew my credit score was in the 780-790 range. They told me it was 763. The interest rate was 9.5%. It took over three hours to get the car. Worst experience ever.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate your honest feedback. Our goal is to continuously improve, and your comments help us identify areas where we can make adjustments to better meet our customers’ expectations.

About as pleasant as a car-buying experience can be.

About as pleasant as a car-buying experience can be. Only hiccough was that someone else scheduled a test-drive of the same vehicle at the same time as me. Since you sign-up for specific test-drive appointments, conflicts like this shouldn't really happen. Nonetheless, while waiting, I test drove another vehicle and liked that one better anyways. My only complaint would be the mandatory fee for the PermaPlate treatment (not included in the advertised price unless you go all the way through to see what the out-the-door price would be). Maybe the 5-yr warranty that comes with the treatment will be worth it, but frankly, I don't ever appreciate mandatory dealer add-ons -- especially when I learned that the owner of EchoPark's parent company also owns PermaPlate. Definitely sus, but even with the fee, prices are competitive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amiyah is perfect.

Amiyah is perfect. She kindly and politly to explain everything especially purchase process and vehicle history. Furthermore, She was kind to our daughter. We were able to purchase a car with no worries and happy to purchased from her.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

This is what our Experience Guides live for – seeing a guest this happy! So glad you chose EchoPark Automotive, and we hope to see you (or your friends and family) in the future.

This was the easiest car buying experience ever!

This was the easiest car buying experience ever! Amiyah was an awesome person to work with! I will definitely be returning for my next car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your kind words! We're thrilled to hear that you had a 5-star experience with us. Congratulations on your new vehicle! We wish you many happy miles ahead, and we’re here for anything you need on your journey. Safe travels and enjoy the ride!

The moment I walked in the door Shawn was available to

The moment I walked in the door Shawn was available to help me. I appreciated his attention to my financial goals in a car purchase. Rather than immediately retriving a car for me to test drive, he focussed on my payment plan. This set the path for a successful outcome. He stuck with me through some hurdles, made suggestions for action, that ultimately closed with a car purchase. I appreciate Shawn's personal attention and guidance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience you had with our Experience Guide, Shawn! Happy driving!