Reviews
Great customer service!
Great customer service! Would strongly recommend them for your car shopping needs. Thanks again for the smooth process
Great customer service!
Great customer service! Would strongly recommend them for your car shopping needs. Thanks again for the smooth process
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the positive review! We are thrilled to hear that our customer service exceeded your expectations. We strive to make the car shopping process as smooth as possible for all of our customers. Thank you for the recommendation!
BMW X1 Searched via cars.
BMW X1 Searched via cars. Com. Great and easy experience as we narrow down to price and color of the cars. Finally bought from BMW Louisville dealer and was a great experience
BMW X1 Searched via cars.
BMW X1 Searched via cars. Com. Great and easy experience as we narrow down to price and color of the cars. Finally bought from BMW Louisville dealer and was a great experience
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Echo Park operates unethically.
Echo Park operates unethically. The charge a mandatory $399 "Appearance Warranty" and per the Tennessee Motor Vehicle Commission, this may be an unlawful practice; especially when a car has a factory warranty. Buyer beware! They also charge a $900 "processing fee" disguised as a "dealer fee" that is not part of any governmental fee.
Echo Park operates unethically.
Echo Park operates unethically. The charge a mandatory $399 "Appearance Warranty" and per the Tennessee Motor Vehicle Commission, this may be an unlawful practice; especially when a car has a factory warranty. Buyer beware! They also charge a $900 "processing fee" disguised as a "dealer fee" that is not part of any governmental fee.
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi there, we apologize for any inconvenience this may have caused. We strive to maintain transparency in all of our fees and we will review our policies to ensure they align with state regulations. Please contact us directly to discuss any concerns you have. Thank you.
Sam was so nice & worked so hard to help me get the car I
Sam was so nice & worked so hard to help me get the car I hoped for & with terms I felt comfortable with! I felt like he cared and was really working for me! Thank you so much, Sam!
Sam was so nice & worked so hard to help me get the car I
Sam was so nice & worked so hard to help me get the car I hoped for & with terms I felt comfortable with! I felt like he cared and was really working for me! Thank you so much, Sam!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Haley made buying a car straight forward and easy!
Haley made buying a car straight forward and easy! Our experience with EchoPark has been fantastic. This is our second car through EP and we will come back for a third. Highly recommend!
Haley made buying a car straight forward and easy!
Haley made buying a car straight forward and easy! Our experience with EchoPark has been fantastic. This is our second car through EP and we will come back for a third. Highly recommend!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Today I got my first car and the customer service was
Today I got my first car and the customer service was amazing. I personally do recommend Nuni Mitchell. She thoroughly explains the details and the process of buying a car. Her and her fiance team are the best at negotiating deals to have a better car owner. Pro tip don’t be scared to ask for help or clear advice especially if you are away/out of town lol. The dealership is such a clean place with very respectful people and services. Thank you all for your hard work! ECHO for the better!
Today I got my first car and the customer service was
Today I got my first car and the customer service was amazing. I personally do recommend Nuni Mitchell. She thoroughly explains the details and the process of buying a car. Her and her fiance team are the best at negotiating deals to have a better car owner. Pro tip don’t be scared to ask for help or clear advice especially if you are away/out of town lol. The dealership is such a clean place with very respectful people and services. Thank you all for your hard work! ECHO for the better!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
GREAT 1st-time experience w.
GREAT 1st-time experience w. E.P.! Blake was friendly, thorough, and patient. Impressed that all was as-promised on the Web.
GREAT 1st-time experience w.
GREAT 1st-time experience w. E.P.! Blake was friendly, thorough, and patient. Impressed that all was as-promised on the Web.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience! We’re delighted that we could provide you with exceptional service and help you find the perfect vehicle. We hope your new ride brings you joy mile after mile. Don’t hesitate to reach out if you need anything in the future. Happy driving!
Everything was very easy and Drew was very helpful
Everything was very easy and Drew was very helpful answered any questions I had . He was also able to get my payment amount to where I wanted and I drove home in my new car. Very happy with the whole experience.
Everything was very easy and Drew was very helpful
Everything was very easy and Drew was very helpful answered any questions I had . He was also able to get my payment amount to where I wanted and I drove home in my new car. Very happy with the whole experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Both Haley’s were awesome and very knowledgeable in
Both Haley’s were awesome and very knowledgeable in helping with my first Tesla purchase
Both Haley’s were awesome and very knowledgeable in
Both Haley’s were awesome and very knowledgeable in helping with my first Tesla purchase
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Rich and Marshall went above and beyond.
Rich and Marshall went above and beyond. The entire experience from test drive to sign was relaxing, smooth, and enjoyable. In addition, I absolutely love my Subaru Outback and the folks at EchoPark Nashville. 10/10 recommend you ask for either Marshall or Rich.
Rich and Marshall went above and beyond.
Rich and Marshall went above and beyond. The entire experience from test drive to sign was relaxing, smooth, and enjoyable. In addition, I absolutely love my Subaru Outback and the folks at EchoPark Nashville. 10/10 recommend you ask for either Marshall or Rich.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car