Reviews
Write a reviewWere very courteous, attentive and knowledgable. We were...
Were very courteous, attentive and knowledgable. We were served coffee and given red carpet service.
Were very courteous, attentive and knowledgable. We were...
Were very courteous, attentive and knowledgable. We were served coffee and given red carpet service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Less than 12,000 miles on my Volvo and already had my...
Less than 12,000 miles on my Volvo and already had my shifter replaced, door light module replaced and it has been towed back to the dealer twice due to a battery that has been faulty for the last two years. Paid for a replacement once the warranty expired. I thought owning a luxury vehicle meant something. I thought the customer was always right. I was very wrong. I was accidentally forwarded an email of what this dealership really thinks about their customers. Who wouldn’t get upset after paying 50k for a vehicle that requires its battery charged every week since 2018? Oh and I guess a dashcam draws a lot of battery power when it’s turned off.
Less than 12,000 miles on my Volvo and already had my...
Less than 12,000 miles on my Volvo and already had my shifter replaced, door light module replaced and it has been towed back to the dealer twice due to a battery that has been faulty for the last two years. Paid for a replacement once the warranty expired. I thought owning a luxury vehicle meant something. I thought the customer was always right. I was very wrong. I was accidentally forwarded an email of what this dealership really thinks about their customers. Who wouldn’t get upset after paying 50k for a vehicle that requires its battery charged every week since 2018? Oh and I guess a dashcam draws a lot of battery power when it’s turned off.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Expectations Met!
Ease of Service Arrangement YES! Assistance with Service Loaner YES! Quickness of Return YES! All things went smooth and easy with my service needs! I know their Volvo team, from Sales to Service is there for me to call and ask questions as they arise!
Expectations Met!
Ease of Service Arrangement YES! Assistance with Service Loaner YES! Quickness of Return YES! All things went smooth and easy with my service needs! I know their Volvo team, from Sales to Service is there for me to call and ask questions as they arise!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write about your experience with us! We work very hard to provide each of our customers with a smooth and personalized service experience. We are happy our team was able to meet and exceed your expectations. Please don't hesitate to come back if there is anything else we can do for you! Best, Bert Ogden Edinburg Mazda Team
High Hopes Realized!
I have just recently purchased my very first Volvo and absolutely love it. The dealership and their staff made everything super smooth for me. My experience was better than I could've hoped for.
High Hopes Realized!
I have just recently purchased my very first Volvo and absolutely love it. The dealership and their staff made everything super smooth for me. My experience was better than I could've hoped for.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the kudos and congratulation on your purchase! We do our best to excel in the business and provide the best customer service experience for our customers. We are glad to hear this was achieved with you during your visit. Thank you for your business and if there's any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Bert Ogden Subaru Team