Lincoln of Cutler Bay

Ad for car said it had Active Diver's Assistant package, found out by calling on the car it did not have it...

Do not buy from this dealership! They are the worst! I purchased a Lincoln Navigator from them. After I wired them the money and drove more than 600 miles to pick up the vehicle, they began a well rehearsed series of price increases and add-ons. I spent several hours with their sales folks, who continued to apologize the unethical behavior of their manager - the person "behind the curtain" that you will never get to meet. It was a 5 hour miserable experience. I honestly don't believe these guys ever intend to sell a vehicle for the advertised price. By the way, I was not the only unhappy potential customer in the dealership lobby. Everyone was visibly angry! They get one star because no stars is not an option.

Everything about this place was a red flag from when the salesman said i couldn’t test drive it. After getting the car they don’t want to help fixing it even when i offered to pay. Stay away! Red flags are there

DO NOT BUY USED CARS FROM THIS DEALERSHIP!!! I bought a used car from them and all they did was make it look nice but there was a plethora of issues from transmission problems to leaks in multiple different areas. Now to fix it i have to pay more than what the car's worth. When I went there I was there from 6pm till near midnight. It was horrible. If your looking for a used car go somewhere else DO NOT GO HERE!!

What a pleasure dealing with Lincoln of Cutler Bay. My salesman Jesus was very knowledgeable. An amazing experience being my “new to me” Lincoln MKZ!

Very disappointed going to Lincoln dealership in Cutler Bay. We went to look at a 2003 Honda Pilot found on the Internet the price was 1295.00. After our Car accident we needed a car and did not want to finance. We were going to pay in Cash. I talked to a sells lady and she assured me they had the car the day before I went and it is still available on the Internet. The manager said the car was not up to par for Lincoln so they returned the car. Lincoln also told me that they get 850.00 plus Tax for selling is the car. Unbelievable. I am just going to buy a car in someone's yard before ever going to a dealership. Lincoln Cutler Bay One Star for false advertisement.

Excellent attention. Jose is a spectacular salesman, he helped me throughout the entire process, always making sure that everything was fine. Thanks.

Very grateful for the service received. I urgently needed a part for my car, which I didn't even know the name of. The associate Monica in parts was very efficient and professional. I managed to get my part in record time and at an excellent price. I am very pleased with the service. I highly recommend it and will continue buying all the parts I need from this place. Thank you Monica.

Cuentan con un personal muy profecional y bien calificado además ofrecer un excelente servicio. Tiene una amplia variedad de ofertas tanto de vehículos como de planes pagos que permiten al cliente elegir el más adecuado para su bolsillo.

We had a bad experience in Doral and since we took a chance in Cutler bay it totally changed our perception of Lincoln. Mairym from the service center went above and beyond to make sure we figure out what's wrong with our car. She even assisted us to get a loaner while we wait for our car to be fixed. She kept us updated and well informed. Mairym was very competent and helpful. We won't go to any other brach since Cutler bay have met all our expectations.