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Yaklin Chrysler Dodge Jeep Ram of Angleton

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (242 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (242 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Fixed It!

My GPS went crazy. I called ahead and the Service Advisor told me to bring it in the next morning. They took my Jeep in and fixed the problem. He explained what they did and it made sense to this old woman. The GPS is working great now. Thank you Nick!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service work done

Made a service work appointment when I wanted it. They started the work immediately when I got there . They finished within the time and price quoted .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Best in 51 years of Car Buying

I found a truck I wanted on the Internet. I made one call to the dealership and was scheduled for an appointment the same day to do a test drive. I liked the vehicle and decided to purchase it. I had a trade in and it was evaluated and I received a very satisfactory offer. The sales person insured that I received every incentive I was eligible for and came up with a nice offer that was completed without any pressure in less than 3 hours from start to finish. This was absolutely...without doubt, the best vehicle buying experience in my life. I've been buying cars since 1967...so that is something.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We have nothing but positive things to say about Chastang...

We have nothing but positive things to say about Chastang Ford & especially Eli Ortega. Eli did everything possible to make our sale easy, enjoyable & simple to understand. Eli went out of his way to explain every detail. Love that he has respect for his customers! We visited four other dealerships around Houston before coming to Chastang and we were very disappointed on how they all conducted business. Chastang's transparency was a breath of fresh air. If we could give then 10 stars we would! Thank you Eli & Chastang for the enjoyable experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

Great customer care!

From start to finish the entire dealership went out of their way to be helpful and accommodating! In addition to taking care of a warranty problem with the radio/entertainment system, the general servicing went very smoothly! They truly understand customer service!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

very nice dealing with these guys.

took my truck in for some recall work,they got it took care of and got me back on the road the same day,everything went good no problems.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Excellent Service Department

Work was completed quickly and I was treated respectfully from all employees. Nick is very good at what he does and is very knowledgeable. Paul also is very good at his job and very knowledgeable. I was not treated as if I have no clue about my vehicle because I'm a female.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Was happy with the work they did but it would have been...

Was happy with the work they did but it would have been nice to have received a phone and been told a fuse needed to be replaced before they replaced it. The charge for replacing it was 45.00 and I could have replaced it my self for less than 10.00

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Amazing!

I’d been at this car buying exercise almost 2 weeks. My mistake was not going to Chastang first! There were no false promises or sideways talk just to get you in the door. I told Carole she needed to offer classes on ”how to sell a vehicle”. Thanks again for an amazing car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Brand new 2019 Dodge Challenger

This is our second car purchased with Chastang. We went in around 11 and by closing time we drove off in our new car. The customer service was excellent. Thank you Chastang!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.