Reviews
its always a pleasure take my car to get services at
its always a pleasure take my car to get services at Arrigo sawgrass . everyone is so nice and helpful
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mr. Richardson made my service experience a 10 star,
Mr. Richardson made my service experience a 10 star, Thank you to him and all the staff at sawgrass arrigo. A++++
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Chris Lowenthal and Larry Lowenthal from Arrigo Sawgrass
Chris Lowenthal and Larry Lowenthal from Arrigo Sawgrass were great. A A A A 👍 A
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service advisor was very knowledgeable and professional.
Service advisor was very knowledgeable and professional. He called to give me an update on my vehicle and advised when it was ready for pick up
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Anthony Garcias was very helpfull, had out vehicle out
Anthony Garcias was very helpfull, had out vehicle out within the hour. A plus for the location would be to have the cafe avail for customers on weekdays.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I visited the dealership to address an electrical issue
I visited the dealership to address an electrical issue with the dashboard, which had been causing problems for several days. Supposedly they had checked everything, but the issue persisted. The transmission relearned, but the problem remained. Despite these two fixes, the issue persisted. I had to be present for the entire process. The price was around 700+ dollars, which is quite high. I don’t know when the prices will change, but it’s unbelievable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Interesting fact I didn't have a positive experience with
Interesting fact I didn't have a positive experience with the sales department and I won't buy a car from this place again, but I had great experience in the Service Department. Sam was amazing! kept constant communication with me even if the service took longer than expected
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service from Millot and Samuel, also, excellent
Excellent service from Millot and Samuel, also, excellent service from Alfred Olivares in finance. Great place
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Manager didn't want to negotiate a bit, lied about the
Manager didn't want to negotiate a bit, lied about the finance rate and dealer fees, I mentioned I had a pre approval for 5% and they gave me 6.7% in the end, when everything was ready, the seller didn't provide me details about it until it was time to signing papers (8.45 p.m.). I had to pay really close attention to the final invoice and corrected it few times, they tried to charged $500 for the second key!, the same with the finance guy, trying to include as much as possible in the final price in a shadow way, I won't report it to the BBB because nothing illegal was done, but super shady way to work. I got 2 Free Oils Changes, and the Oil life for the car is 20% coming out from the dealership. The only thing I liked about it is the inventory which has a lot of different options. FYI, The Online Price add Tax (7%) + 500 Dealer Fee (Electronic) + another $1200 in dealer fee, plus anything else they try to add Update: I sent an email to Customer service as requested, (Silvia) never heard back...
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Once again Bob did a great job.
Once again Bob did a great job. He serviced our van promptly and efficiently. We just drop it off and wait for his call.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair