Reviews
Write a reviewAwful, just terrible.
Awful, just terrible. Sales kept adding items to our purchase price then played dumb when we questioned the additions. GM insisted we fill out a credit app even though we were paying cash then caused major delays as recourse. Finance lied about purchase price then attempted to shame us into signing incorrect paperwork. A bunch of liars and cheats. We spent 3 hours there with cash in hand and ended up leaving without a car.
Awful, just terrible.
Awful, just terrible. Sales kept adding items to our purchase price then played dumb when we questioned the additions. GM insisted we fill out a credit app even though we were paying cash then caused major delays as recourse. Finance lied about purchase price then attempted to shame us into signing incorrect paperwork. A bunch of liars and cheats. We spent 3 hours there with cash in hand and ended up leaving without a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello Ray, Providing guests professional, trustworthy assistance is our top priority. Receiving this feedback is regrettable, and I'd appreciate an opportunity to discuss with you any misunderstandings or miscommunications that may have occurred during your visit. Please reach out to me through the number below at a time convenient for you. I hope to hear from you soon. Thank you. Charles Reese General Sales Manager 713-929-1962
BAD ATTITUDE OF ALL STAFF, THEY WILL RUB YOU SO, STAY
BAD ATTITUDE OF ALL STAFF, THEY WILL RUB YOU SO, STAY AWAY FROM THIS DEALERSHIP.
BAD ATTITUDE OF ALL STAFF, THEY WILL RUB YOU SO, STAY
BAD ATTITUDE OF ALL STAFF, THEY WILL RUB YOU SO, STAY AWAY FROM THIS DEALERSHIP.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, We want our guests to enjoy unparalleled customer service whenever we're given an opportunity to provide them assistance. It is unfortunate to hear we missed that mark when working with you, and I'd like to do what I can to improve your experience. Regrettably, based on your username, we cannot locate any information on you as our client. Please reach out to me through the number below at your earliest convenience. Thank you, Charles Reese General Sales Manager 713-929-1962