Reviews
I have always been satisfied with the service I received
I have always been satisfied with the service I received at Kenny Ross. Paula was very friendly and helpful answering my questions.
I have always been satisfied with the service I received
I have always been satisfied with the service I received at Kenny Ross. Paula was very friendly and helpful answering my questions.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!
It was a great experience.
It was a great experience. They made it go smooth. I really enjoyed working with Kaylee. I would recommend this place to anyone
It was a great experience.
It was a great experience. They made it go smooth. I really enjoyed working with Kaylee. I would recommend this place to anyone
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!
After the fuel pump went on my 25 Bronco in the middle of
After the fuel pump went on my 25 Bronco in the middle of the ft Pitt tunnel, I had to have it towed to Kenny Ross. Mark empathized with my situation, got my car in and repaired within a week. Mark deserves to be recognized as he is the best person I have ever worked with in the service industry. Great work all around from the service team
After the fuel pump went on my 25 Bronco in the middle of
After the fuel pump went on my 25 Bronco in the middle of the ft Pitt tunnel, I had to have it towed to Kenny Ross. Mark empathized with my situation, got my car in and repaired within a week. Mark deserves to be recognized as he is the best person I have ever worked with in the service industry. Great work all around from the service team
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!
Another excellent service visit at Kenny Ross South.
Another excellent service visit at Kenny Ross South. Quick, professional service and excellent communication during this visit. Highly recommend.
Another excellent service visit at Kenny Ross South.
Another excellent service visit at Kenny Ross South. Quick, professional service and excellent communication during this visit. Highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.
I received a video inspection of my car and it was very
I received a video inspection of my car and it was very clear and concise, thank you!
I received a video inspection of my car and it was very
I received a video inspection of my car and it was very clear and concise, thank you!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!
Well satisfied with my experience at Kenny Ross Ford
Well satisfied with my experience at Kenny Ross Ford south. John Eberline is a top notch manager. Service department is always very helpful.
Well satisfied with my experience at Kenny Ross Ford
Well satisfied with my experience at Kenny Ross Ford south. John Eberline is a top notch manager. Service department is always very helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!
The Kenny Ross service team is friendly and
The Kenny Ross service team is friendly and communicative. I got a video update on my inspection, which I appreciated.
The Kenny Ross service team is friendly and
The Kenny Ross service team is friendly and communicative. I got a video update on my inspection, which I appreciated.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!
Keegan was really great!
Keegan was really great! Did everything he could to get my car back to me super fast.
Keegan was really great!
Keegan was really great! Did everything he could to get my car back to me super fast.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!
I wasn’t able to get my truck in until last minute for
I wasn’t able to get my truck in until last minute for state inspection and the shop was able to get it in.
I wasn’t able to get my truck in until last minute for
I wasn’t able to get my truck in until last minute for state inspection and the shop was able to get it in.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!
John Eberlein unprofessional, abusive, is not customer
John Eberlein unprofessional, abusive, is not customer friendly. Verbally abusive to customers Will never set foot in Kenny Ross dealership ever again. Will be posting on several social media platforms as well as news organizations sites. I have audio
John Eberlein unprofessional, abusive, is not customer
John Eberlein unprofessional, abusive, is not customer friendly. Verbally abusive to customers Will never set foot in Kenny Ross dealership ever again. Will be posting on several social media platforms as well as news organizations sites. I have audio
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Mike's daughter bought a vehicle from us this past Saturday, and he was aware of the purchase using his car as a trade-in for his daughter's deal. He was in contact with her several times during the sale, and today he brought in his title to sign over to us. He entered the showroom and was hostile towards the staff and me. He said he would not sign off on the trade unless we gave him more money for his trade outside of the car deal. I explained to him that we do not do that, and I offered to have his daughter bring back the car because he would not finalize the deal. He called me a vulgar name and then told customers in the showroom that we took advantage of his daughter, even though he knew the details of the transaction.