Subaru North Orlando

Ángel Torres was very accommodating in our transaction in trying to buy an appropriate vehicle and he made it happen and he made me and my family happy in the New Subuaru Car buying experience.

It's always a pleasure to work with Charlene and the service is friendly, welcoming, done with precision. Appreciate all you do. Thanks so much!

warranty work was done in a timely manner. The techs found an additional problem that was under warranty and I appreciate their thoroughness. All of my questions were answered. Go

Ken, the sales agent, was wonderful to work with, professional, informative, friendly, knowledgeable, answered all our questions and concerns. We were impressed with the car, but Ken made the entire experience stress-free and enjoyable. Ray in finance made the unavoidable paperwork session as efficient and streamlined as possible.

I'm not sure what Mastro could do to make a service visit much better. Their online appointment system works well. It includes reminders and confirms. My service writer was courteous, professional, and did a nice job of reviewing my invoice with me as well as the near-future service my Forester would need. The waiting area is comfortable and has several small desks should you need to work while there. The complimentary coffee machine provides a variety of beverage choices and, surprise! it tastes great. Lastly, they do a very good job when they wash/vac your car. I have great confidence in the Mastro service techs who, on a past visit, solved a CEL that was caused by an insect nest in the fuel vapor return system gotten while my car was at a body shop. No one at the body shop or anyone they hired could figure it out.

I am satisfied. Cost reasinable. One request I feel was not granted but otherwise very good. I asked invoice state no oil leaks and it was not written on the invoice. We agreeded I would put a note on invoice no oil leaks. I was tld if oil leaks it would have been noted on invoice.

Great sales team! No pressure or BS. Javier was very professional and patient. Francis filled in while Javier attended to other customers. Made car buying a pleasant experience. Tito was very efficient and helpful. Kudos to all!

Kendra did an excellent job of selling us our 2nd outback from maestro Subaru. She is very courteous and knowledgeable . Recommend her to anybody. She is very friendly and willing to show and explain any question you might about car.k

Nick was superb at assisting in ordering a 2020 Outback for me. He wasn't pushy, just wanted to ensure I got exactly what I wanted. He kept me informed of the delivery timeframe and it even came in earlier than expected. Kudos to Nick and all the others that are involved in getting me the exact car I wanted.

Great service, nice car wash, great techs, great sales staff, all is great, great, great! Nice waiting area, plenty of parking, clean bathrooms, easy to get appointment.