Blasius of Middletown

Well, I tried to overlook the obvious signs here and give Blasius the benefit of the doubt. That was obviously a terrible decision. I had reached out about a slightly used 2025 truck on their lot. The pictures were a touch dark but the truck looked great and it was what I was looking for. I called and asked if there were any issues, damage, the obvious things. I was told it was like new and just had very low miles. I told them I was driving 2 1/2 hours each way so I wanted to go through everything beforehand. That way, it worked for both of us and no one's time was being wasted. I was very honest about my trade and even went out of my way to describe a small ding and send them a picture of it. This way it was not a surprise when I got there and possibly effect the deal agreed upon. A deal was made and everything was good to go so I made the drive. Upon arriving, I saw the truck I was purchasing so I parked next to it and texted them that I was there. I started going around it to make sure everything was as it was supposed to be. Ding here, scratch here, dent there.. and then I get to the driver side and it looked like it had been hit on the drivers side door near the hinge. Obviously, it was never mentioned and they let me make the drive there anyways. They pretended to not know about it and then later said they had looked into having it fixed but their guy couldn't do it and if they had it fixed at a shop they would've charged more for the truck. They were unapologetic and refused to do anything at all to make it right. Then better yet, they blamed me for not asking for better pictures or a video. They said they gave me more for my trade in because they knew the truck had damage. This was all lies. They thought because I drove all that way, I would take it anyways and they could unload damaged goods. These guys unfortunately are your run of the mill snake oil salesmen. Dishonest, deceitful and disingenuous. They lie to customers and hope they'll just accept it. 0 stars.

Well, I tried to overlook the obvious signs here and give Blasius the benefit of the doubt. That was obviously a terrible decision. I had reached out about a slightly used 2025 truck on their lot. The pictures were a touch dark but the truck looked great and it was what I was looking for. I called and asked if there were any issues, damage, the obvious things. I was told it was like new and just had very low miles. I told them I was driving 2 1/2 hours each way so I wanted to go through everything beforehand. That way, it worked for both of us and no one's time was being wasted. I was very honest about my trade and even went out of my way to describe a small ding and send them a picture of it. This way it was not a surprise when I got there and possibly effect the deal agreed upon. A deal was made and everything was good to go so I made the drive. Upon arriving, I saw the truck I was purchasing so I parked next to it and texted them that I was there. I started going around it to make sure everything was as it was supposed to be. Ding here, scratch here, dent there.. and then I get to the driver side and it looked like it had been hit on the drivers side door near the hinge. Obviously, it was never mentioned and they let me make the drive there anyways. They pretended to not know about it and then later said they had looked into having it fixed but their guy couldn't do it and if they had it fixed at a shop they would've charged more for the truck. They were unapologetic and refused to do anything at all to make it right. Then better yet, they blamed me for not asking for better pictures or a video. They said they gave me more for my trade in because they knew the truck had damage. This was all lies. They thought because I drove all that way, I would take it anyways and they could unload damaged goods. These guys unfortunately are your run of the mill snake oil salesmen. Dishonest, deceitful and disingenuous. They lie to customers and hope they'll just accept it. 0 stars.

After visiting many dealerships looking at cars for my son, I would highly recommend Blasius of Middletown. Just ask for Dylan. He made our buying experience completely comfortable with no pressure to make a purchase. He was also extremely personable, courteous, and very responsive to every question right up to the final sale. Thank you Dylan !

Stay far away. I purchased a Nissan Pathfinder from this dealership and within days of the CT 60-day lemon law expiring (how convenient for them) our check engine light came on. We brought it back to the dealership and they brushed us off. A month or so later our engine started making a clicking noise, turns out our car needs the timing chain replaced - it's an expensive service and we've had several mechanics tell us that they think this dealership concealed the issue by putting heavy oil in the engine. I live in town and was excited about supporting a dealership in Middletown but I seriously regret ever shopping here. They don't care about you as the consumer, just care about getting their money.

Bought a 2022 Honda Accord Nov 2024. Had the car for just over 2 months now. The first week I inquired about a vibration issue in which I was informed by THEIR Town Fair Tire location that the rims were bent. Informed Blasius about this immediately and have been given the run around back and forth, getting rebalancing and tire pressure changes. Informed that the car is still drivable and that they CAN fix it but it’ll just happen again. Haven’t heard from them since. Refused to fix the REAL issue under warranty. Don’t be fooled by the “customer service” to SELL you a car. Still love the car but that’s thanks to the reliable brand of HONDA not BLASIUS. CHEERS

be careful. do not stand by warranty. had a car a month that blew up due to mechanical error and they refuse to do anything. 40 k stolen from a car rhat had for 30 days. they dont care if your dead or bankrupt once they get their money.

Great service and wonderful people. Worked with Pat last weekend to trade in my jeep wrangler for a beautiful Jeep Grand Cherokee L that had all the space we need for our growing family. He was wonderful, even went for a test drive with me so I wouldn’t get lost. All the staff on that day were great and very understanding even when my toddler started to get fussy. 10/10 I would highly recommend them to anyone.

Worked with Edmund who was professional, knowledgeable and personable. Great car. Excellent staff. Would highly recommend.

My Biggest mistake was not reading the reviews first. I've been speaking to a sales associate about a car since Wednesday. I asked if anything is needed to secure the car he said no. I was scheduled to come down today/sat. To complete the purchase but because I look for I was away. I did the application the night before. this morning, the sales associate told me to wait on getting the approval before I come down and then he tells me the car sold and tries to put me in an alternate option with a different trim level. I've explained to him many times i work at a dealership. I know how the process goes when selling a car. He knew the other car was being purchased and still decided to run my credit. this place is terrible and I do not recommend

Their lending company is predatory. They kept trying to push my down payment higher. It started at 8000, then it was 10,000 and finally 11,00. This, along with high payments. They did nothing to try to assist or make the deal happen. I have never left a dealership feeling more like they were just out to exploit their customers. Avoid at all costs!