Reviews
The staff is great and friendly.
The staff is great and friendly. Eady to talk to and listened to my problem.
The staff is great and friendly.
The staff is great and friendly. Eady to talk to and listened to my problem.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
After my bank approved the financing, I was asked by the
After my bank approved the financing, I was asked by the dealership to add the vehicle to my insurance and send proof. It was added to my insurance plus fees and sent within an hour of the request. I was then told they would send the Buyers Order so that my bank could cut the check. Then they informed me that the Buyers Order would be sent by them the next day as they were too busy. Imagine my surprise when I received a text stating they sold the vehicle to someone else while the bank and I were waiting for them to send the Buyers Order. Shady, disrespectful, low is just a few of the words that come to mind.
After my bank approved the financing, I was asked by the
After my bank approved the financing, I was asked by the dealership to add the vehicle to my insurance and send proof. It was added to my insurance plus fees and sent within an hour of the request. I was then told they would send the Buyers Order so that my bank could cut the check. Then they informed me that the Buyers Order would be sent by them the next day as they were too busy. Imagine my surprise when I received a text stating they sold the vehicle to someone else while the bank and I were waiting for them to send the Buyers Order. Shady, disrespectful, low is just a few of the words that come to mind.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Staff were very helpful and respectful when getting
Staff were very helpful and respectful when getting information. While I was waiting, staff asked if I would like something to drink or if I would like to look at any new cars. ..they were very well informed and respectful. I will go back to Kunes for my next oil change.
Staff were very helpful and respectful when getting
Staff were very helpful and respectful when getting information. While I was waiting, staff asked if I would like something to drink or if I would like to look at any new cars. ..they were very well informed and respectful. I will go back to Kunes for my next oil change.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
What a great place to shop for a car KUNES in Belvedere
What a great place to shop for a car KUNES in Belvedere I recommend them to anyone. ? They work hard to please their customers very friendly investment KUnes number 1
What a great place to shop for a car KUNES in Belvedere
What a great place to shop for a car KUNES in Belvedere I recommend them to anyone. ? They work hard to please their customers very friendly investment KUnes number 1
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for recommending Kunes Chrysler Dodge Jeep RAM of Belvidere. We appreciate your kind words and support.
Very nice employees.
Very nice employees. Travis and Mike the fiance guy are great. I would recommend them.
Very nice employees.
Very nice employees. Travis and Mike the fiance guy are great. I would recommend them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
good good good good good good good good good good good
good good good good good good good good good good good good good good goo d
good good good good good good good good good good good
good good good good good good good good good good good good good good goo d
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The staff was polite and timely, I really appreciate
The staff was polite and timely, I really appreciate that. I will go back for sure.
The staff was polite and timely, I really appreciate
The staff was polite and timely, I really appreciate that. I will go back for sure.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
A very thorough service.
A very thorough service. Time consuming but worth it. Knowledgeable staff. Good pricing. Great customer service. Clean shop. Clean waiting area. Appointments are needed and worthwhile.
A very thorough service.
A very thorough service. Time consuming but worth it. Knowledgeable staff. Good pricing. Great customer service. Clean shop. Clean waiting area. Appointments are needed and worthwhile.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello George, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
If I could leave zero stars, I would.
If I could leave zero stars, I would. This place is terrible! I submitted everything online and they told me that I was approved with zero money down. I asked was I pre-approved or approved prior to making the trip to the boondocks. They told me that I was approved. I sent in proof of income prior to making the trip as well. When I got there, Amanda, wasn't there and I spoke to a salesman who was good and straightforward. Everyone else I spoke with, the finance manager, specifically was rudely over talking me and making promises saying that I could drive the vehicle home and bring it back Monday. I didn't have a physical paystub. I sent them a bank statement that I thought was accepted, according to Amanda. Then he comes back and says we need a pay stub before you can take the vehicle 40 minutes later. I could've gotten in the Uber before he chased me down outside 40 minutes prior. I would NEVER RECOMMEND THESE LIARS TO ANYONE IN NEED OF A VEHICLE.
If I could leave zero stars, I would.
If I could leave zero stars, I would. This place is terrible! I submitted everything online and they told me that I was approved with zero money down. I asked was I pre-approved or approved prior to making the trip to the boondocks. They told me that I was approved. I sent in proof of income prior to making the trip as well. When I got there, Amanda, wasn't there and I spoke to a salesman who was good and straightforward. Everyone else I spoke with, the finance manager, specifically was rudely over talking me and making promises saying that I could drive the vehicle home and bring it back Monday. I didn't have a physical paystub. I sent them a bank statement that I thought was accepted, according to Amanda. Then he comes back and says we need a pay stub before you can take the vehicle 40 minutes later. I could've gotten in the Uber before he chased me down outside 40 minutes prior. I would NEVER RECOMMEND THESE LIARS TO ANYONE IN NEED OF A VEHICLE.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello Carl, We appreciate you bringing your experience regarding your recent visit to our dealership to our attention. We aim to provide clear and transparent communication throughout the vehicle purchasing process. If you would like to discuss your experience further, please send me an email with your preferred contact information. Best regards, Kerry Boettcher General Sales Manager Kunes Chrysler Dodge Jeep Ram of Belvidere kerry.boettcher@kunes.com
I had excellent service from Ken Pinson.
I had excellent service from Ken Pinson. I have purchased many cars from him and he is always very professional.
I had excellent service from Ken Pinson.
I had excellent service from Ken Pinson. I have purchased many cars from him and he is always very professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your continued trust in Kunes Chrysler Dodge Jeep RAM of Belvidere. It's great to hear our team delivered excellent service every time.