Reviews
Was pretty quit at getting me in and out good service to
Was pretty quit at getting me in and out good service to me Hannah’s nannanms
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jamie Freeman Service Manager
Great service was provided for my car and family cars
Great service was provided for my car and family cars when I took them in.
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Matt met your expectations. Thank you again for choosing York Chrysler Dodge Jeep Ram of Plainfield. We look forward to having you as one of our valued customers for many more years to come! Jamie Freeman Service Manager
It was a great experience!
It was a great experience! I was able to get in and out within an hour.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as a valued customer for many years to come! Jamie Freeman Service Manager
Chris Belt was great to work with and went out of his way
Chris Belt was great to work with and went out of his way to ensure we got exactly what we wanted and needed. Chris knew his stuff when it came to the inventory on the lot. Kept checking in with us to ensure we were satisfied with our purchase and if everything was going well. He is the exact definition of customer service.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Here at York Chrysler Dodge Jeep Ram of Plainfield, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Chris, and it was a pleasure having you at the dealership. We appreciate your review! Josh Frick General Manager
Kept us informed of the process, and once the warranty
Kept us informed of the process, and once the warranty work was sportive by corporate swiftly completed the work. During the process the team was exceedingly cordial when we had questions in person and on the phone.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jamie Freeman Service Manager
Very good service.
Very good service. When I got there I didn’t have to wait around for an hour before someone offered to help me . I bought a used truck from them and it was an easy process and they had me rolling out of the parking lot with the truck in no time. Awesome place to go for a vehicle.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Josh Frick General Manager
Did a nice job.
Did a nice job. Oil changed and new front window shield whispers. Thank you for doing a good job.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager
Great service informative about my vehicle when the extra
Great service informative about my vehicle when the extra mile to get me together in good time
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jamie Freeman Service Manager
Word record for oil change finally 60 minutes ish last
Word record for oil change finally 60 minutes ish last few times I have been there it's 3 hours for same thing waaaay to long
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Jason, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager
Employee crashed my vehicle and dealership refused to
Employee crashed my vehicle and dealership refused to compensate for loss of value. Dealership had newly purchased vehicle for 2 months. Vehicle was repaired poorly and left on lot with windows down in the rain. Would not recommend dealership.
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- Buying process —
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Josh Frick General Manager jfrick@yorkautomotive.com