Reviews
Doc was a great person to deal with, he made the
Doc was a great person to deal with, he made the experience a pleasure. He is up front and honest.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Doc delivered such a great experience! Josh Frick General Manager
Just had a little miscommunication regarding service but
Just had a little miscommunication regarding service but overall not a bad experience. Felt like could’ve done better.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Richard: Thanks for sharing your thoughts about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Jamie Freeman Service Manager
York dealership kept my Jeep for 2 days to try to found
York dealership kept my Jeep for 2 days to try to found out the reason it wouldn’t start for about 10 mins & then it would start up like nothing ever happened. They couldn’t find a reason for what was going wrong, I was not charged anything for their valuable time. I will always recommend this dealership for trust and professionalism. What a great team!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jamie Freeman Service Manager
Service and quality was excellent the staff treated me
Service and quality was excellent the staff treated me great and suggest you buy here
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at York Chrysler Dodge Jeep Ram of Plainfield. Josh Frick General Manager
Matt was my service representative.
Matt was my service representative. His customer service was great. Quality work and a fast turnaround. I would definitely recommend
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mark, thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jamie Freeman Service Manager
Best customer service I’ve had in awhile.
Best customer service I’ve had in awhile. Wes Martin was great. Came in late in day on Friday & was too late for oil change. Wes checked my oil to make sure it wasn’t low & even topped it off! Made appt for following Monday. I showed up earlier than my appt time & Wes was able to get me in & out earlier than expected. Service & communication was great!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review, Tracy! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at York Chrysler Dodge Jeep Ram of Plainfield to be a positive one. Please don't hesitate to reach out if you need anything else. Jamie Freeman Service Manager
Nice clean remodeled dealership.
Nice clean remodeled dealership.Wes was very professional and took care of me and my vehicle. I will come here ahain.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for Wes and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jamie Freeman Service Manager
Truly appreciated the prompt customer service; Doc went
Truly appreciated the prompt customer service; Doc went above and beyond what is traditionally expected!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words for Doc, and for taking the time to leave us this wonderful feedback! Josh Frick General Manager
Service on jeep was completed in timely manner.
Service on jeep was completed in timely manner. Couldn't ask for any better service. I interacted with 3 employees and all were wonderful!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Karen! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing York Chrysler Dodge Jeep Ram of Plainfield; we look forward to having you as one of our valued customers for many more years to come! Jamie Freeman Service Manager
Well maintained dealership with a lot of inventory.
Well maintained dealership with a lot of inventory. Everyone is friendly and makes sure you are taken care of.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback! Josh Frick General Manager