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Rochester Chevrolet Cadillac

(493 reviews)
Visit Rochester Chevrolet Cadillac
Sales hours: 8:30am to 8:00pm
Service hours: 6:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 6:30am–5:00pm
Tuesday 8:30am–8:00pm 6:30am–5:00pm
Wednesday 8:30am–8:00pm 6:30am–5:00pm
Thursday 8:30am–8:00pm 6:30am–5:00pm
Friday 8:30am–6:00pm 6:30am–5:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
2018 consumer dealer award
View 2 awards
2018 consumer dealer award 2017 consumer dealer award
New (507) 517-3970 (507) 517-3970
Used (507) 322-1057 (507) 322-1057
Service (507) 322-1053 (507) 322-1053

Reviews

(493 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rochester Chevrolet Cadillac from DealerRater.

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Great Experience!

Robert met us on the lot to introduce himself. After he described a few options, he left us alone to shop. When we decided to continue, he was with us all the way. He explained the motor to us, described the features, and once we purchase it, he thoroughly reviewed all the options - both inside and outside. I had no idea Subaru was such a great car! My partner was extremely impressed by how smoothly the purchase of this car was.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

Satisfied Customers

Clements Suburu was helpful in all aspects from the point at which we considered service for a worn clutch through our decision to replace our 2003 vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Very pleasant buying experience, no pressure!

Very professional people to work with! No hassle and no pressure to purchase to something that wasn't right! Salesman was very courteous and pleasure to deal with. I appreciate the clear value promise of always getting their best price. Fast, Fair, Simple. Love it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Much Different Than The Rest

My husband and I were comparing several models of vehicles before deciding, and when we got to Clements, Robert took the time to sit down with us and explain how Clements is better than the other guys. They have a much different, and in my opinion better, process than other car dealerships that stick you in the first car they can get you to test drive and then talk pricing and options. Roberts got all our information first, and then made suggestions on what we could test drive based on our budget and what was on our wish list. He never pressured us into the sale, but was helpful, encouraging, and very informative during the entire process. He understood our financial situation and wanted to help make sure we did not end up "upside down" on another car loan. This has been the best car shopping experience we have had! Even after the purchase was done, Robert got us in touch with service right away to get the protective coating applied. They fit us in first thing the next day and had a shuttle to take me to work and pick me up!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very customer focused

He listened to what we wanted and than explained the different options to us. Very informative on the vehicle and financial information. Exxcellent salesman, We would highly recommend him to other people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

AWESOME EXPERIENCE!!!!

Steve was so very helpful in assisting us in picking out a new car! He was so informative and knew every question we had! We never ever felt rushed. His boss was also wonderful and just nice! Very fun atmosphere, not pushy at all! The finance lady was also fun and made it very smooth for us and never felt pressured to purchase any extras! We will definitely go back for our next vehicle purchase !!!!! We definitely recommend Clements Chevrolet in Rochester, MN!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

excellent service and personnel at this dealership.

we would recommend the sales and service staff to all our friends and acquaintences and are certain we'll return the vehicle at the end of our lease.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wow- so fast and easy!

We traveled an hour to Clements based on a car that we saw on their website. We were so fortunate to have Robert Anthis assigned to us as our Product Specialist. Robert has a great personality and is very knowledgeable about Subaru. We were sold, and in a very short time he handed us the keys! Robert spent a considerable amount of time with us making sure we understood all of the "bells and whistles" of our new car, and even helped us old fogies synch our cell phones via the Bluetooth function. I guess you are never to old to learn new tricks... We loved the no haggle policy. There was never any pressure to purchase, just honest consideration by Robert that the car met our needs. We will be customers for life!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Salesmanship

Our salesman, Kevin Barnett, did an excellent job finding us a used car that met our needs. He made us feel very comfortable and was not pushy about selling.His great sense of humor made car shopping a fun experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Purchase of vehicle willingness to help knowledge of vehicle

Ecellent job by Steve Ball,would send more people to you. Great job with paper explaining everything and with getting add on taken care of. Rick & Susan Hofer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.