Whaling City Ford

They did the recall in a timely manner.

Jay was very knowledgeable. He even went out of his way to get the car I bought pre-certified and new all weather mats! Thanks.

Very pleased with my service , Whaling City makes me feel like part of the family. Chris Deveau

JEFF JANSSEN AND JESSICA DWIRE DID AN OUTSTANDING JOB SERVIGING MY VEHICLE AND ASWERING MY CONCERNS AND QUESTIONS!

The only thing that I don't like about the dealership are these surveys. The work was performed correctly the first time, price was made clear to me before the work was performed. This was an overnight repair. I left a key in my vehicle that I needed at 7:00am in another city. I met Chuck, whom I believe is the owner of the dealership. He let me into the facility at 6:30 in the morning to retrieve my key and I made it to my apointment at 7:00am. All good !

It was a great experience.

Too bad I got the discount coupon for this service the day after it was done!

At over sixty years old i have bought many cars in my life and this was simply the easiest, best, least stressful, most pleasant experience i've ever had. Was really worried about going to look for a car because my credit score had gone down due to problems with my business in the recession, but the salesman at Whaling City made it smooth and easy and did everything he could to get me in the best car he could find (which i LOVE) for the monthly payments i was willing to make. I went there to begin with as a result of a recommendation from a relative who also had a great experience there.

The customer service was excellent. The staff were all very friendly and professional and my sales man was very attentive and knowledgeable. My overall experience was great and I would return to this dealer to purchase another vehicle.

As always, the work was done ahead of schedule and on or under budget.