Mark Wahlberg Chevrolet of Worthington

This was my 2nd experience with this dealership. The first one, I paid for my parts a week ahead of time and was told the part was there on the shelf and waiting for me. When my appointment came, and after sitting in the waiting room for an hour, my service representative came out and told me they didn't have the part. With my 2nd appointment, I scheduled service for 10:15pm on a Thursday. Upon arriving to the dealership, I was told it would take a day or two to look at my car. That's exactly how it turned out. It was mid-morning on Monday before I received a call with what needed to be done. If it was going to take until Monday before my car would be looked at, why did I schedule an appointment for Thursday morning? I can handle a few hours delay to get to my car because things come up. But this was unacceptable and between these two experiences, it shows me that the dealership is not organized, nor running in a professional manner.

Always a nice easy experience, Techs are great. Greeted with a smile and an eagerness to assist.

Mark Wahlberg Chevrolet provided quick, efficient, friendly service on my car.

I feel like there was a made up repair I had to pay for to get the warranty repair done. So not a happy customer, I think people need to be aware so I will spread the word. I hope you publish this. I don't think GM will. So I will be reaching out to GM to tell them how I feel . unhappy customer

Researched vehicles on cars.com. Found a vehicle I wanted at Mark Wahlberg of Worthington for $49,060. Viewed vehicle on their site which listed same price as "Final Price". Contacted to confirm availability. After being told it was sold, they called back to say that other buyer had backed out. We offered to make deposit over the phone. We were then sent agreement to sign with price. $5000 had been added as Market Adjustment making new price $54,060. We immediately stopped the sale. This is deceptive advertising and I can't understand how this isn't illegal. They are allowed to charge as much as markup as they would like and we as a consumer, can decide if we want to pay it. However it must be disclosed prior to any deposit being made. We would not encourage anyone to work with this dealership.

Great speedy service, no long time waiting. I was in and out in no time flat.

Very good service. The mechanic are so great fast and caring

I have gone to the dealership three times this year and each time they have been exceptionally friendly, courteous and always willing to solve whatever issue. I purchased my Silverado at a different dealership. Mark Wahlberg Chevy I feel like family. They have literally learned my name.

Getting your oil changed is so easy with a call to schedule what works for you, and show up and wait for the fast service to get you back on the road quick.

The staff was courteous and efficient. The work was done in a timely manner.