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Carsandpickups.com of Austin

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (9 reviews)
Visit Carsandpickups.com of Austin
Sales hours: 9:00am to 6:00pm
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–5:00pm
Sunday Closed
(512) 400-2471 (512) 400-2471

Inventory

See all 67 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2023.

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (9 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Carsandpickups.com of Austin from DealerRater.

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This place is a great dealership to buy and trade cars, I

This place is a great dealership to buy and trade cars, I spoke to Chase Keller one of the nicest and most helping salespeople ive ever met. I really recommend this place if you are looking to buy a truck!

This place is a great dealership to buy and trade cars, I

This place is a great dealership to buy and trade cars, I spoke to Chase Keller one of the nicest and most helping salespeople ive ever met. I really recommend this place if you are looking to buy a truck!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I am not happy because I can’t get vehicle because of

I am not happy because I can’t get vehicle because of credit score I got pissed off

I am not happy because I can’t get vehicle because of

I am not happy because I can’t get vehicle because of credit score I got pissed off

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Highly recommend

Loved working with these guys. Was a little disappointed they wouldn’t haggle but their price and product were the best I could find after a week of research and looking. Nice clean waiting room. Fast and competent.

Highly recommend

Loved working with these guys. Was a little disappointed they wouldn’t haggle but their price and product were the best I could find after a week of research and looking. Nice clean waiting room. Fast and competent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Avoid this dealership!

I purchased a GMC Truck from this dealership. The previous owner traded the vehicle in without key fobs. Before purchasing, we negotiated this dealership would provide two programmed key fobs. I spent two months trying to get these key fobs. I finally received two in the mail, from Amazon. Not only were they not programmed, the local dealership says they can't be programmed. The message I've received from the dealership is the salesman is gone and should have never agreed to supplying key fobs. In addition, after two weeks, one tire required air. After putting air in it several times, we took to the tire shop. There was a temporary plug put in the tire (only meant to get the truck from point A to point B) and due to this, the tire can't be repaired. I've purchased lots of vehicles from lots of dealerships and would never use this dealership again. I've given them many opportunities to make this right and can't receive a call back from a manager. I give up and will purchase my own key fobs and lesson learned to never use this dealership again.

Avoid this dealership!

I purchased a GMC Truck from this dealership. The previous owner traded the vehicle in without key fobs. Before purchasing, we negotiated this dealership would provide two programmed key fobs. I spent two months trying to get these key fobs. I finally received two in the mail, from Amazon. Not only were they not programmed, the local dealership says they can't be programmed. The message I've received from the dealership is the salesman is gone and should have never agreed to supplying key fobs. In addition, after two weeks, one tire required air. After putting air in it several times, we took to the tire shop. There was a temporary plug put in the tire (only meant to get the truck from point A to point B) and due to this, the tire can't be repaired. I've purchased lots of vehicles from lots of dealerships and would never use this dealership again. I've given them many opportunities to make this right and can't receive a call back from a manager. I give up and will purchase my own key fobs and lesson learned to never use this dealership again.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience

Had a great experience working with Mike. Even with having to have the truck shipped to me and the vehicle I was trading in shipped back it was very smooth.

Great experience

Had a great experience working with Mike. Even with having to have the truck shipped to me and the vehicle I was trading in shipped back it was very smooth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Trust the bad reviews

We thought we were getting a great deal trading in our truck to upgrade to a newer year for a little better gas mileage. On 5/19/22 we went to the dealership in Buda and searched through different trucks. We had our few picks we wanted to look at based off the website and right from the get go it should have been a warning. The first couple of trucks weren’t in the best of shape but we looked past that and eventually found a 2018 Ford F-250 we wanted! Everything was great, test drove great, the truck was completely detailed and looked immaculate, therefore nothing to worry about. Not even the next day the brakes were squeaking, and after being in the bed of the truck we noticed paint transfer and scratches on the whole roof of the cab, which you wouldn’t have seen unless you got into the bed. We then decided to change the break pads and that’s when we noticed a significant oil leak. After talking to some mechanics they estimate the cost to repair the oil leak to be $2,000! We. Called the dealership because it has barely been a week since purchasing the vehicle at this point and they refused any help. The worst part of it all was what the gentleman on the phone said. My husband asked if they “stood behind the vehicles they sold” and the gentleman said “no we stand behind the paperwork you sign”. Consider this your warning, GO TO A REPUTABLE DEALER THAT CARES ABOUT THE CUSTOMERS AND THEIR VEHICLES. This “dealership” only cares about turn around and money.

Trust the bad reviews

We thought we were getting a great deal trading in our truck to upgrade to a newer year for a little better gas mileage. On 5/19/22 we went to the dealership in Buda and searched through different trucks. We had our few picks we wanted to look at based off the website and right from the get go it should have been a warning. The first couple of trucks weren’t in the best of shape but we looked past that and eventually found a 2018 Ford F-250 we wanted! Everything was great, test drove great, the truck was completely detailed and looked immaculate, therefore nothing to worry about. Not even the next day the brakes were squeaking, and after being in the bed of the truck we noticed paint transfer and scratches on the whole roof of the cab, which you wouldn’t have seen unless you got into the bed. We then decided to change the break pads and that’s when we noticed a significant oil leak. After talking to some mechanics they estimate the cost to repair the oil leak to be $2,000! We. Called the dealership because it has barely been a week since purchasing the vehicle at this point and they refused any help. The worst part of it all was what the gentleman on the phone said. My husband asked if they “stood behind the vehicles they sold” and the gentleman said “no we stand behind the paperwork you sign”. Consider this your warning, GO TO A REPUTABLE DEALER THAT CARES ABOUT THE CUSTOMERS AND THEIR VEHICLES. This “dealership” only cares about turn around and money.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Don't buy here

My review has been removed. The dealer reached out to me and asked me what they could do to make it right. I met them in the middle. I asked for half of the needed services and the detail. Then, they ghosted me. Extremely unprofessional. Truck was extremely dirty and mud was caked in the undercarriage, in the airbox, and the motor compartment. Oil was old, air filter clogged with mud, debris, and oil. If they did a vehicle inspection, as they say they do, you would never see a filter like this one. The inside was clean on the surface, but every nook and cranny hides red dirt, which is clearly visible when you see it in person. Their photographer earns his money, because you can't see anything in the pics. They sell vehicles without inspecting or servicing them. Honesty is not a catch word here, Volume is. Never buy over the internet. I won't again. I bought the warranty, but I keep hearing that it's worthless on a used vehicle, as they seemingly deny each and every claim. Edit: still can't get all the mud and sticks out of undercarriage

Don't buy here

My review has been removed. The dealer reached out to me and asked me what they could do to make it right. I met them in the middle. I asked for half of the needed services and the detail. Then, they ghosted me. Extremely unprofessional. Truck was extremely dirty and mud was caked in the undercarriage, in the airbox, and the motor compartment. Oil was old, air filter clogged with mud, debris, and oil. If they did a vehicle inspection, as they say they do, you would never see a filter like this one. The inside was clean on the surface, but every nook and cranny hides red dirt, which is clearly visible when you see it in person. Their photographer earns his money, because you can't see anything in the pics. They sell vehicles without inspecting or servicing them. Honesty is not a catch word here, Volume is. Never buy over the internet. I won't again. I bought the warranty, but I keep hearing that it's worthless on a used vehicle, as they seemingly deny each and every claim. Edit: still can't get all the mud and sticks out of undercarriage

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Thanks you for a great experience.

Our experience was awesome, Christian was very helpful very passionate about his job and is very detailed when it comes to answering your questions. No-pressure, didn't feel rushed.Final price was exactly as negotiated (no last-minute surprises). You can be assured that I will certainly recommend your services to all my friends and family. Thank you for a great experience.

Thanks you for a great experience.

Our experience was awesome, Christian was very helpful very passionate about his job and is very detailed when it comes to answering your questions. No-pressure, didn't feel rushed.Final price was exactly as negotiated (no last-minute surprises). You can be assured that I will certainly recommend your services to all my friends and family. Thank you for a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Brownbear1

I bought a chevy 2500 yesterday the salesman Charles treated us with the upmost respect he was also a very nice man and very sabe.He knows alot trucks and cars. I will definitely go see him again for my next truck. Robert Rodriguez.

Brownbear1

I bought a chevy 2500 yesterday the salesman Charles treated us with the upmost respect he was also a very nice man and very sabe.He knows alot trucks and cars. I will definitely go see him again for my next truck. Robert Rodriguez.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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