Reviews
Reggie was an excellent salesman.
Reggie was an excellent salesman. Very smooth experience! I would recommend this dealer to do business with
Reggie was an excellent salesman.
Reggie was an excellent salesman. Very smooth experience! I would recommend this dealer to do business with
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Robert, we're delighted to hear that Reggie provided you with a smooth experience at DCH Subaru of Thousand Oaks. Thank you for recommending us!
Always happy when I leave Servive is good, friendly and
Always happy when I leave Servive is good, friendly and informative Prompt and they keep you informed as the job progresses
Always happy when I leave Servive is good, friendly and
Always happy when I leave Servive is good, friendly and informative Prompt and they keep you informed as the job progresses
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lynne, we're delighted to hear that you consistently have a positive experience with our team at DCH Subaru of Thousand Oaks. Thank you for your kind words and continued support!
Fixed my problem quickly then did an excellent job
Fixed my problem quickly then did an excellent job washing my car. All staff very friendly.
Fixed my problem quickly then did an excellent job
Fixed my problem quickly then did an excellent job washing my car. All staff very friendly.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are thrilled to see your positive review! The DCH Subaru of Thousand Oaks team looks forward to your next visit with us. Take care!
Great experience with our rep there.
Great experience with our rep there. She was very helpful and Ttentuve to our need
Great experience with our rep there.
Great experience with our rep there. She was very helpful and Ttentuve to our need
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are so happy that our DCH Subaru of Thousand Oaks team delivered an excellent experience. Thank you, Kirk!
Juan is amazing and easy to work with.
Juan is amazing and easy to work with. Takes his time and explains everything so that I know what he’s talking about it .. 😁
Juan is amazing and easy to work with.
Juan is amazing and easy to work with. Takes his time and explains everything so that I know what he’s talking about it .. 😁
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Cari, we're delighted to hear that Juan made your experience at DCH Subaru of Thousand Oaks so positive and informative. Thank you for sharing your feedback!
Service advisor Juan is always friendly and accurate.
Service advisor Juan is always friendly and accurate. He seems very invested in making the service meet my needs. Loaner car was in good shape but I needed to put gas in.
Service advisor Juan is always friendly and accurate.
Service advisor Juan is always friendly and accurate. He seems very invested in making the service meet my needs. Loaner car was in good shape but I needed to put gas in.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Phil, we're glad to hear that Juan provided you with friendly and attentive service at DCH Subaru of Thousand Oaks. We appreciate your feedback about the loaner car and will take it into consideration. Thanks for choosing us!
Great dealership.
Great dealership. Hasslefree. Welcomed with a warm smile and genuinely great attitude. I will definitely be back when I’m ready for my next purchase.
Great dealership.
Great dealership. Hasslefree. Welcomed with a warm smile and genuinely great attitude. I will definitely be back when I’m ready for my next purchase.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the wonderful feedback! We're delighted to hear that your experience at DCH Subaru of Thousand Oaks was hassle-free and welcoming. We look forward to seeing you again when you're ready for your next purchase!
Awesome customer service.
Awesome customer service. Thanks to Fanny Gonzalez, my service adviser. She was professional and attentive and answered all my questions.
Awesome customer service.
Awesome customer service. Thanks to Fanny Gonzalez, my service adviser. She was professional and attentive and answered all my questions.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Leni, we're delighted to hear that Fanny provided you with awesome customer service at DCH Subaru of Thousand Oaks. Thank you for sharing your experience!
Service advisor Stephen Newton did an exceptional job in
Service advisor Stephen Newton did an exceptional job in researching my service record at my previous dealership. He was able to verify that the sparkplugs had been replaced already 20,000 miles ago and thus saved me more than $600 for replacement of the sparkplugs during this most recent service
Service advisor Stephen Newton did an exceptional job in
Service advisor Stephen Newton did an exceptional job in researching my service record at my previous dealership. He was able to verify that the sparkplugs had been replaced already 20,000 miles ago and thus saved me more than $600 for replacement of the sparkplugs during this most recent service
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're delighted to hear that Stephen went above and beyond in assisting you at DCH Subaru of Thousand Oaks! It's great to know he was able to save you money by verifying your service record. Thank you for sharing this positive experience with us!
I had to bring in my 2025 Forester for a tire recall.
I had to bring in my 2025 Forester for a tire recall. It was easy to make the appointment and easy to check in. I was told that it would take 2 hours and it took 3 hours, but that was really ok. Luckily, my car was fine and didn’t need any repairs/replacement.
I had to bring in my 2025 Forester for a tire recall.
I had to bring in my 2025 Forester for a tire recall. It was easy to make the appointment and easy to check in. I was told that it would take 2 hours and it took 3 hours, but that was really ok. Luckily, my car was fine and didn’t need any repairs/replacement.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mary Pat, thank you for your patience and understanding during the tire recall process at DCH Subaru of Thousand Oaks. We're glad to hear that everything went smoothly with your Forester! If there's anything else we can assist you with, please let us know.